- Volunteering for community initiatives to give back to local communities and make a positive impact
- Music
Gladys Nyarko-Mensah
Ellicott City,Maryland
Summary
Dynamic accountant with expertise in financial analysis and risk management. Proven track record in enhancing financial accuracy and reducing outstanding accounts receivable. Skilled in ERP systems and adept at fostering customer relations, driving operational efficiency through innovative solutions.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Experienced accounting professional prepared for this role, known for strong analytical skills and precision in financial management. Proven ability to drive results through team collaboration and adaptability to changing needs. Expertise in financial reporting, budgeting, and compliance, with focus on accuracy and efficiency. Reliable, dependable, and committed to achieving organizational goals.
Overview
11
11
years of professional experience
Work History
Accountant
General Conference of Seventh-day Adventist
01.2021 - Current
- Handled day-to-day accounting processes to drive financial accuracy.
- Gathered financial information, prepared documents, and closed books.
- Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
- Maintained accurate records of fixed assets, including acquisition costs, depreciation schedules, and current values for insurance purposes.
- Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices.
- Reduced expenses by negotiating with vendors for better pricing and terms on services and supplies.
- Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
- Collaborated with external auditors during the annual audit process to provide necessary documentation and address any concerns or findings promptly.
- Enhanced financial accuracy by meticulously reconciling bank statements and financial records monthly.
- Trained new employees on accounting principles and company procedures.
- Diminished outstanding debts by analyzing accounts for issues.
Risk Control Technical Assistant
Adventist Risk Management, Inc.
09.2019 - 12.2020
- Gathered, organized and distributed technical documentation.
- Updated supervisor on status of projects.
- Supported the development of company-wide technology policies and procedures by providing input on best practices and emerging trends, promoting a culture of innovation.
- Assisted in the planning and execution of IT projects, contributing technical expertise and resource management skills to ensure successful outcomes.
- Optimized workflows by automating repetitive tasks using custom scripts or third-party applications, resulting in increased operational efficiency.
- Provided technical guidance and support to team members.
Customer Service Representative
Walmart
10.2018 - 08.2019
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Accountant
AKA & Partners Chartered Accountants
09.2014 - 05.2018
Education
Accounting And Data Analytics
Michigan State University
East Lansing, MI06-2025
BBA - Accouting
Valley View Univesity
Accra, Ghana11-2012
Skills
- Bank reconciliation
- Account reconciliation
- Data analysis
- Accounting and bookkeeping
- Financial statements
- Accounts payable and receivable
- Auditing
- Accounts payable
- Financial auditing
- Risk management
- Customer relations
- Account reconciliation specialist
- Financial analysis
- ERP systems proficiency
- Intuit quickbooks specialist
- SAP expertise
- ERP accounting
- Tax accounting specialization
Interests
Timeline
Accountant
General Conference of Seventh-day Adventist
01.2021 - Current
Risk Control Technical Assistant
Adventist Risk Management, Inc.
09.2019 - 12.2020
Customer Service Representative
Walmart
10.2018 - 08.2019
Accountant
AKA & Partners Chartered Accountants
09.2014 - 05.2018
Accounting And Data Analytics
Michigan State University
BBA - Accouting
Valley View Univesity
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