Overview
Work History
Education
Skills
Timeline
Cashier

Gladys Olvera Ramirez

Sunnyvale,CA

Overview

5
5
years of professional experience

Work History

Cashier

Chick-fil-A
San Jose, CA
03.2022 - Current
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Maintained cash drawer of $290 or more per shift.
  • Greeted over thousands patients per day.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.

Stock Associate

Club Monaco
Santa Clara, CA
01.2022 - 03.2022
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Maintained effective team member communication.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Removed debris and packaging from boxes and separated for recycling or disposal.
  • Managed inventory storage in clean and organized fashion.
  • Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
  • Managed timely and effective replacement of damaged or missing products.
  • Demonstrated strong communication skills and understanding of packing slip processing requirements.
  • Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.

Egghead

Cashier & Barista
Cupertino, CA
01.2022 - 02.2022
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Cashier

Husdon Group
San Jose, CA
05.2016 - 03.2020
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.


  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Maintained cash drawer of $500 per shift.
  • Reviewed weekly sales ads and monitored price changes.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Set up new sales displays each season of the year.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.

Education

High School Diploma -

Adrian Wilcox High School
Santa Clara, CA
08.2014

Skills

  • Customer assistance
  • Stocking and Replenishing
  • POS Systems
  • Point of Sale Knowledge
  • Bagging and Packaging
  • Merchandise Restocking
  • Refunds and exchanges
  • Cash Handling
  • Basic math skills
  • Money handling
  • Coaching and mentoring
  • Cleaning and sanitizing

Timeline

Cashier

Chick-fil-A
03.2022 - Current

Stock Associate

Club Monaco
01.2022 - 03.2022

Egghead

Cashier & Barista
01.2022 - 02.2022

Cashier

Husdon Group
05.2016 - 03.2020

High School Diploma -

Adrian Wilcox High School

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Gladys Olvera Ramirez