Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Gladys Parra

Natalie Khawam
Tampa,FL
1
Certification
33
years of professional experience

Dedicated Administrative Professional with more than 22 years of experience in office administration, accounts receivable management, inventory control, customer service, vendor relations, and business operations. Highly organized and detail-oriented with strong communication and problem-solving skills. Experienced in supporting daily operations, maintaining accurate records, coordinating with clients and suppliers, and delivering exceptional customer service. Currently expanding expertise in real estate and mortgage services while maintaining a strong commitment to professionalism, efficiency, and client satisfaction.

Work History

Personal Care Assistant

5 Years 2 Months
Natalie Khawam | 04.2021 - Current
  • Administrative Assistant with 22 years of experience managing accounts receivable, collections, inventory control, customer service, vendor relations, purchasing, invoicing, and office administration. Maintained business records and supported daily operations while coordinating with customers and suppliers.Provided compassionate personal care, ensuring comfort and safety for clients.
  • Assisted with daily living activities, promoting independence and dignity.
  • Developed individualized care plans based on client needs and preferences.
  • Coordinated communication between clients, families, and healthcare providers.

House Kepping

5 Years 5 Months
Hilton Hotels Corporation | 11.2015 - 04.2021
  • Experienced professional with over 22 years of administrative, customer service, and office management experience. Skilled in accounts receivable, collections, inventory control, vendor relations, purchasing, invoicing, recordkeeping, and daily business operations. Additionally, provided personal assistance including appointment scheduling, transportation coordination, medication reminders, household management, companionship, and administrative support. Strong communication, organizational, multitasking, and customer service skills with a proven ability to maintain efficient operations and build positive relationships with clients, customers, and vendors.

Administrative Assistant

21 Years 10 Months
Cacharrería Bombay S.A. | 12.1993 - 10.2015
  • Managed scheduling and communications for executive team to enhance operational efficiency.
  • Coordinated office supply inventory, ensuring timely procurement of essential materials.
  • Developed streamlined filing systems, improving document retrieval times and organization.
  • Assisted in preparing reports and presentations, enhancing data accuracy and clarity for stakeholders.

Education

Certificate in Computerized Secretarial Studies - Certificate

Compuestudio | Colombia | 12-1998

ESL - English Language Studies

Brewster Technical College | Tampa | 07-2017

Skills

Compassionate Care
Personal Care Assistance
Patient Support
Appointment Scheduling
Light Housekeeping
Transportation Assistance
Medication Reminders
Customer Service
Communication Skills
Organization
Time Management
Record Keeping
Data Entry

Certification

Dedicated and detail-oriented Administrative Assistant with over 22 years of experience in inventory control, accounts receivable management, customer service, and vendor relations. Strong background in office administration, record keeping, scheduling, and problem-solving. Additionally experienced as a Personal Care Assistant, providing compassionate support with daily living activities, appointment scheduling, transportation coordination, medication reminders, and household management. Recognized for excellent organizational skills, professionalism, and the ability to build positive relationships with clients, patients, and team members.

Timeline

Personal Care Assistant

Natalie Khawam
04.2021 - CurrentRead More

House Kepping

Hilton Hotels Corporation
11.2015 - 04.2021Read More

Administrative Assistant

Cacharrería Bombay S.A.
12.1993 - 10.2015Read More

Brewster Technical College

ESL from English Language Studies
Read More

Compuestudio

Certificate in Computerized Secretarial Studies from Certificate
Read More
Gladys Parra