Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gladys Quijano

Gladys Quijano

Deltona,FL

Summary

Performance-driven Marketer skilled in creating marketing plans and leading successful product launches, promotions, development, and higher revenues. Expertise in developing client relations. Background encompasses in administrative, management, and customer service. Detailed oriented and self-starter with demonstrated ability to set realistic priorities and complete multiple complex projects. Confident decision maker and effective problem solver. Able to work independently or as integral part of a team effort. Bilingual – English and Spanish

Overview

19
19
years of professional experience

Work History

Member Specialist Services

Complete Health-Orange City/ Deland
10.2023 - Current
  • Help Patient with making sure they are completely satisfied with their insurance coverage if not connect them with insurance brokers or captives, patient assistant programs, scheduling, helping with any needs with cases and or questions and refills, marketing with evens for the clinics, monthly reports and numbers, assist with customer service and phone calls when needed, AEP and OEP yearly coverage and help with patients

Accounting

Mercedes Benz
Orlando, FL
06.2021 - 07.2023
  • Handled accounting, worked DDR Inventory, appraisal letter for buy outs or upgrades, customer service and receptionist coverage

Marketing (Self Employed)

J&G Marketing
St Cloud, FL
12.2020 - 06.2021
  • Marketing for Chiropractors and Attorneys
  • Maintain projects, track progress on existing and new accounts
  • Complete monthly, quarterly, and annual reports
  • Plan and coordinate business lunches and events
  • Executed marketing programs and general business solutions resulting in increased company exposure and customer traffic

Marketing

Cyrus Diagnostic
Lake Mary, FL
01.2020 - 11.2020
  • Gathered competitor data, analyzing pricing, product sales and marketing strategies
  • Generated monthly performance metrics and analytical reports and reviewed and communicated marketing campaign effectiveness to clients
  • Plan and coordinate business lunches and events
  • Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementation plans to correct deficiencies
  • Enhanced customer satisfaction ratings my managing client, tenant and vendor inquiries and discrepancies towards complete resolution

Marketing

SimonMed Imaging
12.2005 - 04.2019
  • Create and execute marketing
  • Maintain projects, track progress on existing and new accounts
  • Complete monthly, quarterly, and annual reports
  • Plan and coordinate business lunches and events
  • Executed marketing programs and general business solutions resulting in increased company exposure and customer traffic

Education

Associates - Office Technologies

Monroe College
01.2002

Skills

  • Cash flow reports
  • Budget development
  • Account maintenance
  • Business recovery and sustainability
  • Procedure and process review and development
  • Complex problem solving skills
  • Strategic planning
  • Marketing collateral development
  • Provide advertising solutions
  • Training and development
  • Proficiency with Microsoft Office Suite and web-based reporting tools
  • Financial reporting
  • Experience with conflict resolution
  • Hiring/Termination
  • Interviewing experience
  • Communications audits
  • Project management
  • Employee coaching
  • Social media marketing
  • Guerilla marketing initiative
  • Excel
  • Athena

Languages

  • English
  • Spanish

Timeline

Member Specialist Services

Complete Health-Orange City/ Deland
10.2023 - Current

Accounting

Mercedes Benz
06.2021 - 07.2023

Marketing (Self Employed)

J&G Marketing
12.2020 - 06.2021

Marketing

Cyrus Diagnostic
01.2020 - 11.2020

Marketing

SimonMed Imaging
12.2005 - 04.2019

Associates - Office Technologies

Monroe College

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Gladys Quijano