Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
Timeline
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Gladys Ramirez Martinez

Chesapeake,VA

Summary

Bilingual, motivated, self-directed Graduate Student with exceptional verbal and written communication skills. Invests passion and commitment to achieve corporate vision. Applies analysis, lean methodology, and the latest technology to lead change and tackle new projects and ideas. Thorough researcher provider contributed to the mission while working under the direct supervision of faculty. Adept at collecting data through complex techniques and procedures.

Overview

7
7
years of professional experience

Work History

Military Law Enforcement Officer

US Navy
11.2018 - 03.2022
  • Dispensed 400 crisis intervention affairs, manage more than 300 incidents, and communicate confidential information to the Commanding Officer and Executive Officer
  • Preserved the safest and most secure Naval station base through excellent service, more than 600 daily interactions, 300 daily events of preparedness and daily innovation to enable NSA HR and tenant command mission success
  • Streamlined casework, built 101 supportive counseling, and accomplished life skills education through telephonic visits to ensure that 25 sailors achieved their service plan objectives
  • Established more than 150 successful working relationships with other employees, supervisors, and other departments with more than 2000 working military personnel. Composed and wrote more than 500 reports using the CLEOC database online
  • Implemented verbal and written instructions for more than 1000 days to meet the Uniform Code of Military Justice
  • Facilitated more than ten daily suicide intents promptly while remaining professional on the scene
  • Instituted crime scene security/ processing with NCIS agents on a Naval installation.

Legal Assistant

Law Offices of Fernando J. Bernheim
11.2017 - 11.2018
  • Utilized legal research database, case law software, & online research portals to identify over 500 relevant materials, legal articles, judicial decisions, & laws, resulting in a 30% efficiency increase & significantly enhancing research output & accuracy of legal research assigned case
  • Consulted with 150 participants, dozens of families, and more than 25 community contacts to effectively monitor the participant's progress
  • Briefed and steered 225 criminal, 175 civil, and 300 family law cases with current and accurate notes totaling $375,000 worth of retainers
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.

Student Professional Worker 1

Law Offices of Los Angeles County Public Defender
03.2017 - 05.2017
  • Developed positive relationships with students, parents, and fellow educators to create a strong support network for academic success which include 9.72 million people from different local and global cultures, including five counties in LA County
  • Assisted in the organization and execution of school events and extracurricular activities, contributing to a vibrant school community.
  • Nurtured 100 civil & family law paralegals, collaborating with both district & public attorneys on Prop 47 cases, leading to efficient resolutions, improved success rates, positive outcomes, & heightened client satisfaction
  • Fostered Prop 47 outreach events across LA county locations, including helping 1000 clients expunge their legal records, and 87% of them require mental health treatments
  • Coordinated with special education staff to ensure appropriate accommodations were provided for students with unique needs.
  • Provided individualized support for struggling students, ensuring their academic progress and success.



Sales Associate Team Leader

Daniels Jewelrs
08.2016 - 03.2017
  • Trained and developed new sales team associates in products, selling techniques, and company procedures.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Managed daily operations efficiently, ensuring smooth workflow and optimal productivity levels within the team.
  • Conducted regular meetings with the team to review progress against goals, address challenges, and celebrate successes together.

Jewelry Consultive Sales Associate

Sears
11.2015 - 08.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Cashier/Customer Clerk

Del Taco
03.2015 - 09.2015
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Education

Master of Arts - Sociology

American Military University System
Charles Town, WV

Bachelor of Science - Criminal Justice

California State University, Los Angeles
Los Angeles, CA

Skills

  • Faculty Collaboration
  • Bilingual Spanish Speaking
  • Environmental Monitoring
  • Project Supervision
  • Teamwork and Collaboration
  • Online learning tools
  • Student needs assessment
  • Academic Publication
  • Mentoring
  • Peer Tutoring
  • Social Media Posting
  • Recordkeeping and Confidentiality
  • Admissions Support
  • Project Planning
  • Case information confidentiality
  • Data Entry Software
  • GSS Data and SPSS version 28
  • Clinical and Operational Judgement
  • Clear Communication
  • Flexibility and Adaptability

Accomplishments

    First-generation college student achieving the first to graduate with higher education in the family.

Affiliations

  • Navy Veteran

Languages

Spanish
Native or Bilingual

Timeline

Military Law Enforcement Officer

US Navy
11.2018 - 03.2022

Legal Assistant

Law Offices of Fernando J. Bernheim
11.2017 - 11.2018

Student Professional Worker 1

Law Offices of Los Angeles County Public Defender
03.2017 - 05.2017

Sales Associate Team Leader

Daniels Jewelrs
08.2016 - 03.2017

Jewelry Consultive Sales Associate

Sears
11.2015 - 08.2016

Cashier/Customer Clerk

Del Taco
03.2015 - 09.2015

Master of Arts - Sociology

American Military University System

Bachelor of Science - Criminal Justice

California State University, Los Angeles
Gladys Ramirez Martinez