Summary
Overview
Work History
Education
Skills
Timeline
Generic
Gladys Sanao

Gladys Sanao

Bergenfield,NJ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Eager Job Title always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.

Overview

29
29
years of professional experience

Work History

Nanny/light Housekeeping

Tracy Murphy
12.2022 - 01.2024
  • Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
  • Promoted intellectual development through reading, storytelling, and engaging educational activities.
  • Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
  • Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
  • Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
  • Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Monitored children's play activities to verify safety.

Nanny

Janine Raimondi
08.2022 - 12.2022
  • Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
  • Promoted intellectual development through reading, storytelling, and engaging educational activities.
  • Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
  • Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
  • Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
  • Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.

Elderly Caregiver

Angelina Bonga
04.2022 - 08.2022
  • Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
  • Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
  • Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
  • Managed medication administration for clients, ensuring proper dosages and adherence to prescribed schedules.
  • Improved mobility for elderly individuals by assisting with exercises and physical therapy routines.
  • Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
  • Prepared nutritious meals tailored to individual dietary requirements for elderly clients while considering their preferences.

Senior Flight Attendant

Saudia Airlines
06.1995 - 06.2021
  • Enhanced passenger satisfaction by providing exceptional in-flight service and timely addressing individual needs.
  • Ensured flight safety by conducting thorough pre-flight checks and adhering to all airline regulations and procedures.
  • Improved team efficiency by mentoring junior flight attendants, sharing best practices, and fostering a collaborative work environment.
  • Increased customer loyalty with personalized attention to passengers, anticipating their needs, and resolving any issues promptly.
  • Streamlined in-flight service processes to minimize delays and maximize passenger comfort throughout the journey.
  • Collaborated with pilots and cabin crew members, ensuring effective communication and seamless operation of all flights.
  • Delivered high-quality meal services while accommodating various dietary restrictions and preferences of passengers.
  • Demonstrated cultural sensitivity while interacting with diverse clientele from around the world, adapting communication style accordingly.
  • Achieved high levels of customer satisfaction ratings consistently through proactive problem-solving approach in addressing passenger concerns.
  • Upheld company standards of professionalism and appearance at all times, representing the brand positively during flight operations.
  • Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
  • Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
  • Answered passenger questions and provided solutions to issues arising during flights.
  • Resolved passenger conflicts and medical emergencies during flights.
  • Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.

Call Agent

Teleperformance Center Ayala
Manila, Philippines
01.2022 - 03.2022
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Paid attention to detail while completing assignments.
  • Identified issues, analyzed information and provided solutions to problems.

Caregiver

Rafael Trinidad
Teaneck, NJ
01.2024 - Current
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Guided patients to restroom to support bladder and bowel relief requirements.

Secretary

JonAir Aircoditiong Sevices
Bergenfield, NJ
05.2022 - 08.2022
  • Enhanced office efficiency by streamlining filing systems and organizing documents.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained daily report documents, memos and invoices.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Created and updated records and files to maintain document compliance.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Education

Bachelor Of Science In Foreign Service - Foreign Policy

Lyceum of The Philippines
Manila, Philippines
04.1995

Skills

  • Child Supervision
  • Light Housekeeping
  • Educational Support
  • Skilled in Working With Special Needs Children
  • First Aid
  • Approachable
  • Cheerful and Energetic
  • Housekeeping
  • Childcare
  • Emotionally Supportive
  • Basic Clerical Knowledge
  • Active Listener
  • Friendly
  • Music and dance
  • Reliability and trustworthiness
  • Language skills
  • Patience and understanding
  • Housekeeping abilities

Timeline

Caregiver

Rafael Trinidad
01.2024 - Current

Nanny/light Housekeeping

Tracy Murphy
12.2022 - 01.2024

Nanny

Janine Raimondi
08.2022 - 12.2022

Secretary

JonAir Aircoditiong Sevices
05.2022 - 08.2022

Elderly Caregiver

Angelina Bonga
04.2022 - 08.2022

Call Agent

Teleperformance Center Ayala
01.2022 - 03.2022

Senior Flight Attendant

Saudia Airlines
06.1995 - 06.2021

Bachelor Of Science In Foreign Service - Foreign Policy

Lyceum of The Philippines

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Gladys Sanao