Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gladys Sanchez

Brooklyn,NY

Summary

Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality.

Overview

11
11
years of professional experience

Work History

Medical Office Administrative Assistant

Liberty Hearing Centers
Brooklyn, NY
04.2016 - 06.2023
  • Coordinated patient appointments, ensuring efficient scheduling and optimal use of resources
  • Maintained current knowledge of community resources available to assist patients in obtaining necessary treatments or services not covered by insurance plans
  • Provided exceptional customer service to patients, families, and healthcare providers by promptly responding to inquiries
  • Provided administrative support to healthcare professionals, including scheduling appointments, managing correspondence, and organizing medical records
  • Maintained inventory of office supplies, ordered supplies as needed
  • Facilitated reminder calls to patients for appointment confirmation and order pickup notification
  • Used computer and job-related software to compile and record medical charts and reports
  • Optimized patient satisfaction and provider time by scheduling appointments in person or by phone
  • Transmitted correspondence or medical records by mail or email
  • Explained medical procedures, treatments, and tests to patients and their families
  • Conduct follow-up calls to assess patient satisfaction and address any concerns or issues
  • Participate in team meetings, contributing insights and suggestions for improving patient care processes and outcomes.

Athletic Admissions Assistant

ASA College
01.2012 - 01.2015
  • Responding to inquiries, providing information about programs, and guiding applicants through admissions process
  • Working closely with academic departments, financial aid offices, and student services to ensure a smooth admissions process
  • Entering applicant information into databases, generating reports, and maintaining accurate records
  • Providing general office support: Assisting with office tasks such as filing, photocopying, and answering phones
  • Coordinating admissions events: Assisting with open houses, campus tours, and information sessions for prospective students
  • Managing admissions materials: Organizing and distributing brochures, application forms, and other admissions-related documents.

Education

Studies in Applied Science -

ASA College
Brooklyn, NY
07.2012

Skills

  • Office Administration
  • Networking
  • Diversity awareness
  • Collaboration with team members
  • Positive work ethic
  • Microsoft Office
  • HIPAA compliance
  • Fluent in Spanish

Timeline

Medical Office Administrative Assistant

Liberty Hearing Centers
04.2016 - 06.2023

Athletic Admissions Assistant

ASA College
01.2012 - 01.2015

Studies in Applied Science -

ASA College

Similar Profiles

CREATE PROFILE
Gladys Sanchez