Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Gladys Solis

Aurora,CO

Summary

Talented sales professional who effectively multi-task and balances customer needs with company demands. Efficiently builds loyalty and long-term relationships with customers, while consistently reaching sales targets.

Overview

14
14
years of professional experience

Work History

General Manager

Green Rino
07.2022 - Current
  • Developed and implemented strategies to increase sales and profitability.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Mentored and motivated team members to achieve challenging business goals.
  • Established strong relationships with local vendors to secure high-quality products at competitive prices for our customers'' enjoyment.
  • Checked guests' photo identification for validity and age requirements.
  • Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
  • Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
  • Weighed, prepared and packaged different types of products.
  • Answered questions about medicinal and recreational uses and effects and qualities of different strains.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Developed creative design for print materials, brochures, banners, and signs.
  • Created digital image files for use in digital and traditional printing methods.

SHIFT LEADER

Diego Pellicer's
02.2017 - 08.2021
  • Offered guests and staff safe environment by strictly enforcing company rules
  • Managed operations during shift, with total awareness of activities of employees and customers
  • Assessed validity of identification for guests seeking age-limited services and products, including gambling and alcohol consumption
  • Implemented solutions or resolved credit issues with customers
  • Worked with managers to understand and address diverse problems, consistently improving team performance and efficiency
  • Quickly connected with each customer to offer assistance and promote products
  • Completed opening and closing duties, including counting money, balancing cash drawers, and making deposits
  • Maintained knowledge of current sales and promotions, return and exchange policies, and security practices
  • Calculated sales prices and total purchases, and processed cash or credit transactions.

SHIFT LEADER

Davinci
11.2009 - 02.2016
  • Emphasized product features based on analysis of customers' needs
  • Attended trade shows and sales conferences
  • Collaborated with colleagues to exchange selling strategies and marketing information
  • Taught potential clients about products through seminars and other special events
  • Collaborated with members of other departments to complete sales transactions
  • Scheduled and attended at least 5 appointments per week
  • Maintained friendly and professional customer interactions
  • Cross trained and provided back-up for other customer service satisfaction
  • Guaranteed positive customer experiences and resolved all customer complaints.

Education

HIGH SCHOOL DIPLOMA -

Fort Morgan Community Collage
Ft. Morgan, Co
05.2004

Skills

  • Trained in business development
  • Accomplished in relationship selling
  • Friendly and cheerful
  • Approachable
  • Customer Relations
  • Employee Scheduling
  • Spanish speaking
  • Proven sales track record
  • Self-sufficient
  • Exceptional time management
  • Problem Resolution
  • Leadership and team building

Awards

Won Budtender of the year 2017

Timeline

General Manager

Green Rino
07.2022 - Current

SHIFT LEADER

Diego Pellicer's
02.2017 - 08.2021

SHIFT LEADER

Davinci
11.2009 - 02.2016

HIGH SCHOOL DIPLOMA -

Fort Morgan Community Collage

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Gladys Solis