Summary
Overview
Work History
Education
Skills
Skills & Interests
Timeline
Hobbies and Interests
Generic

Gladys Soto Fuentes

Santa Ana,California

Summary

Experienced with managing comprehensive accounts receivable and payable tasks. Utilizes expertise in financial software and reconciliation to maintain accurate records and ensure timely payments. Track record of building strong vendor relationships and improving cash flow management.

Overview

10
10
years of professional experience

Work History

AR/AP Specialist - Executive Assistant

Aptos Solar Technology
01.2021 - 05.2025
  • Arranged travel for management, including flights, hotels and car rentals
  • Scheduled internal and external meetings across different time zones
  • Process expense reports for company employees
  • Maintained confidentiality of documentation and communication with management
  • Answered and screened phone calls and directed them to the appropriate parties
  • Oversaw office supplies inventory, including ordering, shipment receiving and stocking
  • Receive, process and post incoming payments
  • Resolve client billing questions and concerns using internal and external resources
  • Verify and ensure accuracy of data prior to invoice distribution to clients
  • Process expense reports for company employees
  • Actively work to recover debts owed to the company
  • Partner with Counsel to generate legal documents as necessary
  • Manage positive business relationships with Client Services, collection agencies, credit reporting agencies, and credit insurance providers
  • Ensure integrity of outgoing payments and cash flow.
  • Request W9s and other documentation to ensure authorized payments.
  • Provide excellent customer service to agencies in tracking and collecting past due accounts.
  • Documentation Filing
  • Prepares work to be accomplished by gathering and sorting documents and related information.
  • Pays invoices by verifying transaction information, scheduling, preparing disbursements, and obtaining authorization of payment.
  • Obtains revenue by verifying transaction information, computing charges, and refunds, and preparing and submitting invoices.
  • Collects revenue by reminding delinquent accounts.
  • Maintains accounting ledgers by posting account transactions.
  • Verifies accounts by reconciling statements and transactions.
  • Resolves account discrepancies by investigating documentation, issuing stop payments and adjustments.
  • Maintains financial security by following internal accounting controls.
  • Secures financial information by completing database backups.
  • Maintains financial historical records by filing accounting documents.
  • Contributes to team effort by accomplishing related results as needed.
  • Communicating with managers and clients regarding receivables and payables matters in a timely fashion
  • Responsible for researching discrepancies between posted charges and cash receipts
  • Apply prepaid rents and concessions to tenant accounts monthly
  • Verify with property accountant authorized check disbursements
  • Issue checks, void items and stop payments
  • Process and monitor vendor documentation
  • Setup new vendors for payment processing
  • Performs special tasks and projects as needed
  • Maintain and secure financial documentation and records
  • Works closely with company Controller and management team to reconcile accounts and track budgets
  • Supports the preparation of budgets and financial reports
  • Partners with internal departments to ensure professionalism and quality customer service
  • Managing and verifying employee expense reports and ensuring compliance with company policies
  • Understanding of the three-way matching process (packing slip to PO, and vendor invoice) for inventory purchases.
  • Address queries from vendors and employees regarding expense policies, procedures, and payment status
  • Support annual audit
  • Monitors daily bank activity

Manager

Expert Car Wash
08.2017 - 09.2022
  • Effectively supervised day-to-day front-end operations of a busy customer service department
  • Accomplished Human Resource objectives by recruiting, orienting, coaching, and disciplining subordinates
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Process payroll for 15+ employees
  • Introduced marketing strategy to attract more customers
  • Ensured compliance with all relevant safety regulations and environmental standards
  • Coordinate with vendors and suppliers to maintain full supplies
  • Maintained accurate cash handling
  • Handle customer complaints and provide alternatives and/or solutions to ensure resolution

Cashier

Jack In the Box
06.2015 - 08.2017
  • Warmly greeted new customers and returning customers and developed relationships resulting in customer loyalty.
  • Swiftly and successfully resolved conflict, resulting in customer satisfaction.
  • Served breakfast, lunch and dinner to 50-100 customers per shift at a national chain restaurant.
  • Meticulously handled POS System transactions including credit, cash, refunds to ensure seamless and accurate cash flow

Education

Associate of Science (AS) - Business Administration

Orange Coast College
Costa Mesa, CA
05.2027

High School - undefined

Costa Mesa High School
Costa Mesa, CA
06.2016

Skills

  • Technical: Outlook, Microsoft Office, Zoom
  • Invoice processing
  • Customer account management
  • Data entry
  • Payroll processing
  • Teamwork

Skills & Interests

Language: English and Spanish

Timeline

AR/AP Specialist - Executive Assistant

Aptos Solar Technology
01.2021 - 05.2025

Manager

Expert Car Wash
08.2017 - 09.2022

Cashier

Jack In the Box
06.2015 - 08.2017

High School - undefined

Costa Mesa High School

Associate of Science (AS) - Business Administration

Orange Coast College

Hobbies and Interests

Reading

Photography


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