Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Gladys Tejada

New Brunswick,NJ

Summary

Adept at enhancing recruitment processes and candidate sourcing, I leveraged Boolean search techniques and competency-based interviewing at Lyneer Staffing Solutions to significantly improve hiring quality and efficiency. My strong negotiation skills and ability to maintain professionalism under pressure have been pivotal in fostering positive relationships and driving successful outcomes.

Overview

12
12
years of professional experience

Work History

Senior Recruiter And Office Administration

Lyneer Staffing Solutions
09.2022 - Current
  • Monitored recruitment metrics to assess effectiveness of sourcing strategies.
  • Engaged candidates throughout recruitment process by providing timely updates.
  • Partnered with HR team to align recruitment strategies with company goals.
  • Sourced top-tier candidates by implementing targeted outreach strategies.
  • Enhanced candidate pipeline by utilizing various sourcing strategies, including social media, networking events, and job postings.
  • Monitored competitor hiring practices to inform recruitment strategies.
  • Conducted thorough candidate screenings, resulting in higher quality interviews and placements.
  • Assisted hiring managers in creating accurate job descriptions that accurately reflected role requirements and attracted qualified applicants.
  • Operated and maintained applicant tracking and candidate management systems.
  • Developed strong relationships with hiring managers to better understand their needs and successfully fill vacancies in a timely manner.
  • Provided exceptional support to candidates throughout the interview process, leading to positive feedback and increased offer acceptance rates.
  • Negotiated favorable compensation packages for new hires, ensuring company remained an attractive employer of choice.
  • Regularly attended networking events and conferences to expand professional network and identify potential candidates for future openings.

On-Site Supervisor

Empire Workforce Solutions
09.2020 - 08.2022
  • Managed multiple concurrent projects successfully while maintaining high-quality standards throughout all phases of construction.
  • Streamlined communication between team members and stakeholders for better project coordination and collaboration.
  • Resolved conflicts quickly and diplomatically among team members to minimize disruptions to workflow.
  • Collaborated with contractors and vendors to negotiate contracts, ensuring cost-effective procurement of materials and services.
  • Delivered completed projects ahead of schedule through diligent planning efforts, strong organizational skills, and constant monitoring of timelines.
  • Maintained a safe work environment by enforcing strict adherence to safety protocols among all staff members on site.
  • Mentored junior staff members, fostering professional growth and improving overall team performance.

Customer Service Representative

DHL Supply Chain
07.2013 - 09.2018
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Maintained detailed records of customer interactions, contributing to comprehensive database for future reference.

Education

High School Diploma -

New Brunswick High School
1125 Livingston Avenue
06-2013

Skills

  • Recruiter training and mentoring
  • Boolean search techniques
  • Social media recruiting
  • Recruitment process improvement
  • Candidate sourcing
  • Competency-based interviewing
  • Salary and benefits negotiations
  • Onboarding process management
  • Job posting optimization
  • Technical recruiting expertise
  • Recruitment event planning

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Constructed a special remuneration program that addressed scarce skills, which was accepted and implemented company-wide.

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Senior Recruiter And Office Administration

Lyneer Staffing Solutions
09.2022 - Current

On-Site Supervisor

Empire Workforce Solutions
09.2020 - 08.2022

Customer Service Representative

DHL Supply Chain
07.2013 - 09.2018

High School Diploma -

New Brunswick High School

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Gladys Tejada