Overview
Work History
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Gladys Wade

Gladys Wade

North Little Rock,AR

Overview

23
23

Experience

Work History

Document Examiner II

State of Arkansas
03.1987 - 09.2015
  • I worked in different departments, received files from the file department or caseworkers, preserving the integrity of documents, proof read and entered individual tax, used an inverted computer to insert unemployment cards after examining correct information, and also examined cases to be processed for The Department of Human Service for clients to develop a case for child support
  • Implemented stringent security measures within the state to protect sensitive materials from unauthorized access or tampering, by having a secured user name and password
  • Increased caseworkers satisfaction by delivering timely, accurate, and reliable document examination
  • Scheduled DNA appointments bi-weekly for both parents, Notarized DNA testing as DNA testing were administered, and DNA testing were returned to me by mail to be file accordingly by clients case number and distributed to caseworkers
  • Enhanced my efficiency through streamlined processes for information handling and documentation as well as calibrating with other co-workers and supervisors about the cases
  • Contributed to the development of company policies and procedures regarding files and cards storage.
  • Facilitated interdepartmental communication to expedite caseworkers, attorneys, supervisors and lawyers to improve overall examination of personal and confidential information that the state of Arkansas truly thrive on confidential
  • Scanned and enter confidential information and documents in the state's different computers
  • Mailed clients generated scheduling appointments for DNA testing and other documents received from caseworkers
  • Assisted clients in understanding technical aspects of document examination, fostering informed decision-making processes.
  • Improved document examination accuracy by implementing good performance of proof reading, having the knowledge of different fields, using different screens at the same time
  • Followed strict safety procedures to ensure safety of personnel and evidence.
  • Sifted and sorted through files, cards, and other information to have the skills and knowledge of what to send to caseworkers and other co-workers.
  • Compiled and maintained confidential information of evidence and results of DNA tests.
  • Filter thorough information for trace of falsified information,
  • Exam DNA testing biological parents for accuracy of absent father and noterizing it by way of the state appointing me to be there notary

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Gladys Wade