Gladys A. Johnson
La Porte,Texas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Clinical Investigation Specialist
The University of Texas MD Anderson Cancer Center
Houston, TX
04.2024 - Current
- Participates, train, and mentor new employees on all clinical trial details and biology assays processing such as: plasma, serum, bone marrow slides, ECG, buccal swabs, urine kits, PKs, PD, and most importantly – archive and fresh tissue collection/processing.
- Reviews other technician’s same day lab collection/samples prior to shipping.
- Ensure the accuracy of labeling, specimen tube type, appropriate tubes are shipped, shipping label matches the draw sheet shipping location, and email notification are sent to the sponsor or central lab.
- Ensures compliance with all regulatory and safety standards, enforces policies, and procedures.
- Conducts regular lab safety audits and keeps records of these audits.
- Ensures adherence to hygiene and infection control standards.
- Assume a more lead role over fresh biopsy
- and archive tissue groups.
- Assume the lab responsibilities of the Supervisor, CIT when he/she is absent.
- Propose and implement new process improvement projects that will increase the lab efficiency and productivity. Manages customer service interactions and relationships with diplomacy and professionalism. Communicate effectively with physicians, nurses, patients, laboratory personnel and the general public in a polite and professional manner and maintain composure in a stressful patient care environment.
Senior Clinical Investigation Technician
University Of Texas MD Anderson Cancer Center
Houston Texas
09.2023 - 04.2024
- Support research initiatives by adhering to strict guidelines as required by each protocol and continuously monitor protocol manuals for updates.
- Prepare samples for analysis by performing complex sample preparation tasks.
- Assist with training of new technicians, sharing knowledge and best practices for efficient work processes.
- Maintain strict adherence to safety protocols, minimizing risk of infection or contamination in both patient and laboratory environments.
- Accurately performs specimen collections, electrocardiograms, and vital signs from both inpatient and outpatient according to protocol and institutional guidelines
Clinical Invest Technician
University Of Texas MD Anderson Cancer Center
Houston, TX
01.2022 - 09.2023
- Accurately collects and process samples from both inpatients and outpatients according to protocol and institutional guidelines.
- Perform electrocardiograms using various protocol machines and holters
- Collect vital signs
- Ensure that samples are stored at specified temperatures.
- Prepares samples for shipping paying extra attention to shipping requirements for each sample
- Professionally communicate with both internal and external customers.
- Read and review protocol manuals
- Assist with training as assigned
Phlebotomist
University of Texas M. D. Anderson
League City Texas
02.2009 - 01.2023
- Demonstrate competency performing phlebotomy procedures.
- Accurately identifies clients through verbal and visual confirmation
- Manage all customer service interactions with diplomacy, actively facilitating resolutions to problems and addressing immediate needs of both internal and external clients.
- Perform collection of all specimens in compliance with safety guidelines, policies and procedures while adhering to regulatory mandates.
- Assist with training as assigned.
Manager, Neighborhood Donor Centers
Gulf Coast Regional Blood Center
Houston Texas
02.1999 - 11.2007
- Report directly to Director of Donor Collections.
- Coordination with Donor Recruitment to develop donor recruitment campaigns.
- Oversee administrative, clinical and medical aspects of whole blood and apheresis collections and program development.
- Conduct periodic assessments of staffs training needs and recommend training program development or modification to Education & Training department.
- Assist in preparation and monitoring annual budgets for Gulf Coast Regional Blood Center's collection department to assure proper departmental financial control.
- Compile, review and report on monthly collection statistics.
- Enforce Gulf Coast Regional Blood Center’s policies on EEO, Affirmative Action and Safety / Health.
- Human Resource Liaison for donor collection and facility staff.
- Responsible for staff’s quarterly and yearly performance appraisals.
- Assist internal and external agencies with facility inspections.
- Perform donor screening and phlebotomies using apheresis equipment.
Education
Medical Assistant - Diploma - Medical Assisting
Star Technical Institute
Wilmington, DE10.1990
Diploma - Business
Salem High School
NJ06.1981
Certification
- Certified Phlebotomy Technician, American Society For Clinical Pathology
- Coaching A Strategic Tool For Leadership, American Management Association
- Customer Service Excellence, Algonquin College
- Just Enough Project Management, Novations Project Management
- IM Essentials, Resolving Conflict, Setting Performance Expectations, HR Standards, Coaching for Success & Improvement, Development Dimensions International
Timeline
Clinical Investigation Specialist
The University of Texas MD Anderson Cancer Center
04.2024 - Current
Senior Clinical Investigation Technician
University Of Texas MD Anderson Cancer Center
09.2023 - 04.2024
Clinical Invest Technician
University Of Texas MD Anderson Cancer Center
01.2022 - 09.2023
Phlebotomist
University of Texas M. D. Anderson
02.2009 - 01.2023
Manager, Neighborhood Donor Centers
Gulf Coast Regional Blood Center
02.1999 - 11.2007
Medical Assistant - Diploma - Medical Assisting
Star Technical Institute
Diploma - Business
Salem High School