Gladys Andrea Leiva Lara
Boston,MA
Summary
Proven leader and efficient problem-solver, I enhanced team productivity and customer satisfaction at Dukin Dunuts by implementing strategic workflows and fostering staff development. Expert in inventory control and staff management, my approach significantly boosts operational efficiency.
Overview
5
5
years of professional experience
Work History
Supervisor
Dukin Dunuts
05.2019 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Bachelor - General Bachelor
San Antonio
El Salvador San Salvador 11.2013
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Complex Problem-Solving
- Inventory Control
- Staff Development
- Staff Discipline
- Project Management
- Expectation setting
Languages
English
Full Professional
Timeline
Supervisor
Dukin Dunuts
05.2019 - Current
Bachelor - General Bachelor
San Antonio
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