Gladys Gisselle Soto Gonzalez
Federal Way,WA
Summary
Dynamic Medical Assistant with extensive experience at Seamar Community Health Centers, excelling in patient care and clinical documentation. Proven ability to enhance patient flow and safety compliance while demonstrating strong communication and organizational skills. Skilled in HIPAA compliance and vital signs monitoring, committed to delivering empathetic, patient-focused care.
Overview
2
2
years of professional experience
Work History
Medical Assistant
Seamar Community Health Centers
03.2024 - 08.2024
- Assisted in patient intake and registration processes, ensuring accurate data entry.
- Supported healthcare providers during patient examinations and procedures to enhance efficiency.
- Managed appointment scheduling and reminders, improving patient flow within the clinic.
- Maintained cleanliness and organization of medical equipment and exam rooms for safety compliance.
- Documented patient vital signs and medical histories accurately, supporting clinical decision-making.
- Educated patients on medication usage and post-procedure care instructions to promote understanding.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Producción Asóciate
Goodwill Store
10.2022 - 02.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
Education
Bachelor of Science - Medical Assistant Program
UEI College
Tacoma, WA11.2023
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital signs monitoring
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Phlebotomy
- Procedure assistance
- Electronic medical records
- CPR
- Immunization administration
- Patient assessments
- Professionalism and ethics
- Maintaining confidentiality
- Appointment setting
- Fluent in languages
- Patient relations
- Patient management
- Medical terminology in languages
- Medical office management
- Indirect patient care
- Family education
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Seamar Community Health Centers
03.2024 - 08.2024
Producción Asóciate
Goodwill Store
10.2022 - 02.2024
Bachelor of Science - Medical Assistant Program
UEI College
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