Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesAssociate

Gladys J Rivera

Beaumont,CA

Summary

Dynamic sales associate with a passion for fashionable fitness, honed at Alo Yoga. Expert in customer service and relationship building, consistently enhancing the shopping experience. Proven track record in visual merchandising and cash register operation, fostering customer loyalty and driving sales growth in a competitive retail environment.

Overview

13
13
years of professional experience

Work History

Sales Associate

Alo Yoga
01.2025 - Current

Alo Yoga-full time sales associate /Stylist

Dynamic and customer-oriented sales associate with a strong passion for fashionable fitness. Proven ability to deliver exceptional customer service while processing transactions efficiently and accurately. Experienced in merchandise display, utilizing effective visual merchandising techniques to highlight Alo Yoga’s stylish fitness apparel and create an inviting shopping environment. Committed to maintaining store organization and inventory management, ensuring a positive shopping experience that resonates with the brand’s commitment to quality and style.

Sales Associate

Alo Yoga
04.2024 - 01.2025

Alo Yoga- sales associate-Stylist

Dynamic and customer-oriented sales associate with a strong passion for fashionable fitness. Proven ability to deliver exceptional customer service while processing transactions efficiently and accurately. Experienced in merchandise display, utilizing effective visual merchandising techniques to highlight Alo Yoga’s stylish fitness apparel and create an inviting shopping environment. Committed to maintaining store organization and inventory management, ensuring a positive shopping experience that resonates with the brand’s commitment to quality and style.

Sales Associate

Sunglass Plus
02.2012 - 07.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

High School Diploma -

Banning High School
Banning, CA
06.2007

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Problem-solving
  • Excellent people skills
  • Relationship building
  • Cash register operation
  • Sales expertise
  • Customer needs assessment
  • POS system operation

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Associate

Alo Yoga
01.2025 - Current

Sales Associate

Alo Yoga
04.2024 - 01.2025

Sales Associate

Sunglass Plus
02.2012 - 07.2017

High School Diploma -

Banning High School
Gladys J Rivera