Gladys Janeth Castro
Edinburg,TX
Summary
Proven to enhance operational efficiency and team productivity at TJ Birria Taqueria, I leverage critical thinking and production support skills to exceed targets. My background in education and healthcare underscores my ability to foster supportive environments and streamline processes, achieving a notable increase in customer satisfaction and safety compliance. Diligent problem-solver with resourceful approach to challenges and organized style. Leverages and expertise to manage job functions. Excellent communicator with focus on results. Dependable Production Assistant with successful track record handling multiple responsibilities. Hardworking professional eager to pitch in and help, including escorting actors to trailers, building sets and photographing locations. Friendly Announcer touting four years of conveying information properly through careful inflexion and pronunciation. Knowledgeable resource with an energetic attitude, boundless enthusiasm and a commitment to hard work.
Overview
8
8
years of professional experience
Work History
Production Assistaint
Goodwill
07.2024 - Current
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
- Maintained a safe and clean work environment, contributing to overall team productivity.
- Boosted overall team morale through proactive problem-solving and open communication practices.
- Assisted in meeting tight deadlines by efficiently coordinating tasks with other team members.
- Ensured safety protocols were followed on set, minimizing accidents and maintaining secure environment.
Manager of Operations
TJ Birria Taqueria
01.2023 - 05.2024
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
- Streamlined operational processes by implementing efficient workflow management strategies.
- Directed resource allocation efforts, maximizing utilization of personnel, materials, and equipment resources for efficient operations management.
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Developed training programs for new employees, ensuring high level of competence and quick adaptation to their roles.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Teacher
Culiacan Sinaloa Independent School District
08.2018 - 05.2021
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
Pharmacist Assistant
Natuvid
03.2016 - 06.2018
- Answered customer phone calls to address questions and provide assistance with prescriptions.
- Received, processed and entered prescription orders into pharmacy databases.
- Maintained a clean and organized work environment, adhering to strict hygiene protocols for optimal patient care.
- Improved patient outcomes by providing accurate medication and dosage information to the pharmacist.
- Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
- Tracked pharmacy inventory and reported medication numbers to lead pharmacists.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Prepared prescription orders accurately and efficiently, resulting in increased customer satisfaction and loyalty.
- Operated cash register and performed front counter tasks to facilitate daily operations.
- Assisted with quality control measures to ensure accuracy in dispensing medications and compliance with regulations.
Education
Bachelor of Science - Nutrition Sciences
Durango University
Cuilacan Sinaloa Mexico 06.2015
Skills
- Meeting deadlines
- Production Support
- Inventory Monitoring
- Production Workflow
- Administrative Support
- Production Scheduling
- Direct Patient Care
- Medication Administration
- Patient Assessment
- Patient education and counseling
- Medication Dispensing
- Document filing
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Production Assistaint
Goodwill
07.2024 - Current
Manager of Operations
TJ Birria Taqueria
01.2023 - 05.2024
Teacher
Culiacan Sinaloa Independent School District
08.2018 - 05.2021
Pharmacist Assistant
Natuvid
03.2016 - 06.2018
Bachelor of Science - Nutrition Sciences
Durango University
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