Summary
Overview
Work History
Education
Skills
Timeline
Generic

GLAICE GUTIERREZ

Cumming,Ga

Summary

CONTACT A enthusiastic college student with knowledge of customer satisfaction, and excellent communication and interpersonal skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequency praised as hardworking by my peers, I can be relied upon to help resolve problems, guarantee customer satisfaction all while increasing profits. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Target

Style Consultant
01.2023 - Current
  • Increased customer satisfaction by providing personalized style consultations and recommendations.
  • Enhanced store sales by creating visually appealing merchandise displays to showcase current trends.
  • Conducted comprehensive wardrobe assessments for clients, identifying gaps and recommending key pieces for versatile styling options.
  • Handled high-pressure situations with tact and professionalism, effectively addressing customer concerns to maintain positive relationships.
  • Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.

Izumi Bistro Waitress/ Food Runner

On
09.2019 - 10.2022
  • A small family owned business where I took people's orders, and gave them the utmost patience and help to whatever they asked for
  • It is a very friendly environment, and provided me with the tools like being able to maintain standards of customer service during fast- paced environments, and being able to resolve complaints promptly and professionally
  • Offered menu recommendations, highlighting popular dishes to optimize guest enjoyment
  • Communicated orders to kitchen staff to turn tables faster, keeping food fresh and hot
  • Obtained food and drinks orders using standard order pad or memorization.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.

Ingles Supermarket,

Cashier
02.2019 - 04.2019
  • Manage transactions with customers using cash registers
  • Scan goods and ensure pricing is accurate
  • Issue receipts, refunds, change or tickets
  • Bagging purchases
  • Balances cash drawer by counting cash at beginning and end of work shift
  • Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Education

Esthetician Degree - Esthetician

Lanier Technical College
Oakwood, GA
04.2024

Skills

  • LANGUAGES ADDITIONAL SKILLS
  • Fluent in spanish
  • Native
  • Transactions and Cash Handling
  • Customer Service
  • Payment Processing
  • Suggestive Selling
  • Warm and Friendly
  • Specials Promotion and Upselling
  • Cash Register Operations
  • Menu Memorization and Presentation
  • Courteous Phone Demeanor

Timeline

Target

Style Consultant
01.2023 - Current

Izumi Bistro Waitress/ Food Runner

On
09.2019 - 10.2022

Ingles Supermarket,

Cashier
02.2019 - 04.2019

Esthetician Degree - Esthetician

Lanier Technical College

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GLAICE GUTIERREZ