ILEANA LEON GARAY
Cutler Bay,FL
Summary
Pharmacy professional dedicated to accuracy and patient care. Skilled in medication preparation and inventory management, contributing to the efficiency of pharmacy operations. Strongly emphasizes team collaboration and adaptability to changing demands, providing reliable and flexible support. Experienced in accurately and efficiently preparing and dispensing medications. Leverages excellent organizational skills to manage inventory and ensure compliance with regulations. Knowledgeable in collaborating effectively with pharmacists and healthcare teams to promote optimal patient care.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
WALGREENS
03.2015 - Current
- Receive and verify prescription; utilize pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying information is correct, and checking for possible interactions
- Report any prescription errors to pharmacist on duty and adhere to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program
- Adhere to Company policy regarding Good Faith Dispensing during all applicable prescription dispensing activities
- Handle telephone calls, including those to physicians
- Process, correct and resubmit manual claims for third party program prescription services
- Assist with inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals
Quality Assurance Technician
SOUTH FLORIDA BAKERY
08.2016 - 12.2020
- Accountable for monitoring product quality during the manufacturing process, through on-line observation and documentation, ensuring all products are produced according to specifications and HACCP plan
- Assist production in avoiding any food safety issues, reporting any quality or food safety issues, communicating with management concerning all pertinent food safety and quality issues
- Responsible for putting questionable products “on-hold” for disposition
- Assure production documentation is completed as required to include, weights, gravities, lot codes and temperature
- Assist in maintaining raw material specification sheets; order supplies and maintain inventory
- Randomly check finished products, including conducting analytical tests; conduct swab tests for allergen needs
- Check incoming materials and report any deviations
- Record data obtained from a random sampling from each product’s depositing, baking, icing, and wrapping line
- Perform GMP checks, report deviations, and provide written documentation on the issues
- Conduct moisture, Aw, and any other required analytical tests on finished products
- Be cognizant of HACCP and reports areas of concern; check product SCS# and UPC#
- Check temperatures of raw ingredients and finished goods storage areas
- Monitor testing as needed, of raw ingredients introduced in the plant or in trial stages
Customer Service Clerk/Cashier
WALGREENS
11.2010 - 03.2015
- Responsible for registering all related sales on assigned cash register, collected and handled cash as required
- Provided customers with exceptional customer service, responded to inquiries about products and services
- Resolved customer issues and answered questions to ensure a positive customer experience
- Shared customer service best practices with all team members
Quality Control Technician
FOOD PRODUCTION FACTORY
03.1997 - 09.2008
- Responsible for conducting qualitative and quantitative testing of raw materials and finished goods
- Analyzed moisture and/or water attributes
- Conducted package quality inspection and quality audits; isolated products not meeting standards
- Received and tested all raw materials prior to production process
- Maintained highest possible housekeeping standards to prevent microbial contamination
Laboratory Technician
FOOD PRODUCTION FACTORY
03.1993 - 02.1997
- Performed qualitative and quantitative testing to determine physical and/or chemical properties of food and beverage products
Food Chemist
FOOD PRODUCTION FACTORY
09.1991 - 02.1993
- Analyzed food content to determine levels of vitamins, fat, sugar, and protein
- Researched ways to make processed food safe, palatable and healthy
- Applied food science knowledge to determine the best way to process, package, preserve, store and distribute food
- Analyzed and developed new sources of compounds like proteins or sugar substitutes through efficient research
- Inspected various factors which influence flavor and texture and food items
- Prepared test samples of food products and supervised exceptional quality
- Reviewed raw ingredients for maturity of food processing and ensured safe preservation of high quality products
- Prepared all production specifications
- Evaluated all processes and storage upkeep in factories
Education
Bachelor of Science - Chemical Engineering
JOSE ANTONIO ECHEVARRIA HIGHER POLYTECHNIC INSTITUTE
Skills
- Customer Service Excellence
- Problem-solving skills
- Team collaboration
- Prescription filling
- Patient confidentiality
- Medication dispensing
- Adaptability and responsiveness
- Bilingual communication skills
- Food Science
- Food Safety
- Product Quality
- Quantitative & Qualitative Testing
- Observation & Documentation
- Product Specifications
- Raw Material Specifications
- Finish product testing
- Lot Codes
- Temperatures
- Product Traceability
- Swab Tests
- Allergen Tests
- Data/Records Management
- Customer Service
- Cash Handling
- Problem/Issue Resolution
- Testing procedures
Certification
Basic HACCP Certification, University of Florida, 05/01/18
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Quality Assurance Technician
SOUTH FLORIDA BAKERY
08.2016 - 12.2020
Pharmacy Technician
WALGREENS
03.2015 - Current
Customer Service Clerk/Cashier
WALGREENS
11.2010 - 03.2015
Quality Control Technician
FOOD PRODUCTION FACTORY
03.1997 - 09.2008
Laboratory Technician
FOOD PRODUCTION FACTORY
03.1993 - 02.1997
Food Chemist
FOOD PRODUCTION FACTORY
09.1991 - 02.1993
Bachelor of Science - Chemical Engineering
JOSE ANTONIO ECHEVARRIA HIGHER POLYTECHNIC INSTITUTE
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