Overview
Work History
Education
Skills
Timeline
Generic

Glen Allen

Overview

38
38
years of professional experience

Work History

Assistant Manager

FedEx Office
08.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.

Store Lead Consultant

Fedex Office
08.2017 - 08.2023
  • Received customer orders, quoted pricing information, performed consult
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Delivered superior customer service to retain existing customers and attract future customers.
  • Managed and motivated employees to be productive and engaged in work.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved safety procedures to create safe working conditions for workers.
  • Accomplished multiple tasks within established timeframes.

Floor Supervisor, Store Manager

Vision Ace Hardware
06.2013 - 07.2017
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

Department Manager, Support Manager

Walmart Supercenter
09.1999 - 06.2013
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Communicated with managers of other departments to maintain transparency.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Created and enforced department policies, procedures and standards to establish productivity and quality.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.

Department Manager

Meijer
03.1986 - 09.1999
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Created and enforced department policies, procedures and standards to establish productivity and quality.

Education

High School Diploma -

South Lyon High School
South Lyon, MI

Dale Carnegie Training of Central Florida
Port Orange, FL

Skills

Sales Professional

Conflict Resolution Skills

Leadership Skills

Team- Oriented

Reliable

Retail Inventory Management

Store opening an closing procedures

Store operations

Timeline

Assistant Manager

FedEx Office
08.2023 - Current

Store Lead Consultant

Fedex Office
08.2017 - 08.2023

Floor Supervisor, Store Manager

Vision Ace Hardware
06.2013 - 07.2017

Department Manager, Support Manager

Walmart Supercenter
09.1999 - 06.2013

Department Manager

Meijer
03.1986 - 09.1999

High School Diploma -

South Lyon High School

Dale Carnegie Training of Central Florida

Similar Profiles

CREATE PROFILE
Glen Allen