Glen Avery
St. Louis,MO
Overview
4
4
years of professional experience
Work History
Academic Success & Tutoring
Saint Louis Community College
09.2024 - Current
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Explained math concepts in caring and encouraging environment to help students thrive and learn.
Services Manager
Chipotle
01.2023 - Current
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
- Met with customers to discuss service needs and offer available solutions.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Tracked food production levels, meal counts, and supply costs.
- Labeled, organized and located inventory items in proper areas.
- Do a end of day, week and month inventory counts to calculate the usage, waste, and balance supply needs with budget and space limitations.
- Purchased new products and oversaw inventory stocking and availability.
Universal Banker II
Busey Bank
06.2023 - 04.2024
- Strengthening customer relationships by communicating to identify customers’ financial needs, wants and goals.
- Servicing customers’ accounts as needed and proactively communicating with customers to ensure their financial needs are satisfied, identifying need-base opportunities, and making sales referrals.
- Educated customers on use of banking website and mobile apps.
- Processed customer transactions promptly, minimizing wait times.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
Uber Driver
Uber And Lyft
10.2023 - Current
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
Team Member
Chick-Fil-A
10.2021 - 01.2023
- Contributing my skills to the Dining Room, Front Counter, Drive Thru, or Kitchen while flourishing in a high-energy, demanding environment, creating unforgettable guest experiences through eye contact, smiles, and uplifting conversations.
- Learned all required tasks quickly to maximize performance.
- Trained new team members by relaying information on company procedures and safety requirements.
Education
Bachelor of Arts - Mathematics
St. Louis University
St. Louis, MO05.2020
AA - General Transfer Studies
St. Louis Community College
St. Louis, MO05.2017
Skills
- Software
- Problem solving
- Critical thinking
- Data management
- Project Management
- Work prioritization
- Customer service
- Multitasking
- Teamwork and collaboration
- Data entry
- Time management
- Organization
Extracurricular Experience
SLU | Math Club President | August 2019 – June 2020 STLCC | Student Government Association | SGA Representative | August 2015 – May 2017 A.B.O.U.T Club | August 2014 – May 2017 Community Service | Life Academy Private School | 2018 -2023
Timeline
Academic Success & Tutoring
Saint Louis Community College
09.2024 - Current
Uber Driver
Uber And Lyft
10.2023 - Current
Universal Banker II
Busey Bank
06.2023 - 04.2024
Services Manager
Chipotle
01.2023 - Current
Team Member
Chick-Fil-A
10.2021 - 01.2023
AA - General Transfer Studies
St. Louis Community College
Bachelor of Arts - Mathematics
St. Louis University