GLEN DEPHILLIPS
Glendale,AZ
Summary
Seasoned Diesel Mechanic offering expertise in engines, brakes and other vehicle systems. Effective team player with understanding of customer service standards and documentation requirements. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Service Truck Techincian
Schneider Logistics
03.2019 - Current
- Enhanced vehicle performance by conducting comprehensive diagnostics and troubleshooting of electrical and mechanical systems.
- Reduced downtime for trucks by maintaining a timely schedule for routine maintenance and repairs.
- Increased customer satisfaction with efficient repairs, accurate diagnoses, and excellent communication skills.
- Collaborated with other technicians to identify complex issues and develop effective solutions.
- Provided exceptional customer service by clearly explaining technical issues to clients and recommending appropriate courses of action.
- Assisted in reducing overall costs for the company by identifying opportunities for parts reuse or more cost-effective solutions to common problems.
- Trained new technicians on best practices, improving overall team skill level and productivity.
- Diagnosed mechanical problems for repair or replacement.
Regional Maintenance Manager
Central Freight Lines Inc.
05.2014 - 02.2019
- Improved overall regional maintenance efficiency by implementing streamlined processes and procedures.
- Reduced equipment downtime with proactive preventative maintenance strategies.
- Enhanced team productivity by providing ongoing training and professional development opportunity
- Managed a diverse range of maintenance projects for successful completion under budget constraints.
- Developed comprehensive maintenance schedules to maximize equipment functionality and performance.
- Oversaw inventory management to ensure adequate supply of spare parts and materials for emergency repairs.
- Negotiated contracts with vendors to secure cost-effective services without compromising on quality or reliability.
- Supervised employee performance, preventive maintenance, and safety.
- Managed efficient teams of up to 25 employees.
- Selected and maintained Freightliner and International equipment.
- Trained maintenance technicians to apply proper techniques and best practices and comply with safety protocols.
- Parts Inventory
- Did payroll made sure vendors were paid
- Collaborated with other departments to coordinate equipment needs.
Education
Auto/Diesel - Automotive Mechanics
Arizona Automotive Institute
Glendale, AZ10.1995
Skills
- Welding and fabrication
- Power Steering Proficiency
- Diagnostic Software Familiarity
- Tire and Wheel Knowledge
- Decision-Making
- Brake System Maintenance
- Vehicle Inspection Mastery
- Fleet Management Mastery
- Pneumatic System Proficiency
- Routine Maintenance
- Critical Thinking
- Staff Supervision
- Adaptability and Flexibility
Timeline
Service Truck Techincian
Schneider Logistics
03.2019 - Current
Regional Maintenance Manager
Central Freight Lines Inc.
05.2014 - 02.2019
Auto/Diesel - Automotive Mechanics
Arizona Automotive Institute
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