Compassionate Certified Medical Assistant with proven expertise at Endeavor Health, enhancing patient satisfaction through efficient care and meticulous clinical documentation. Skilled in vital sign monitoring and patient education, I consistently foster a welcoming environment while ensuring compliance with HIPAA protocols, contributing to improved patient outcomes and streamlined operations.
Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Endeavor Health/ Swedish Medical Group
08.2017 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Called and faxed pharmacies to submit prescriptions and refills.
Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
Collected and documented patient medical information such as blood pressure and weight.
Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
Taught patients about medications, procedures, and care plan instructions.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Prepared and administered medications to alleviate patient symptoms.
Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
Directed patients to examining rooms and coordinated transportation assistance as necessary.
Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
Obtained client medical history, medication information, symptoms, and allergies.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Completed EKGs and other tests based on patient presentation in office.
Prepared lab specimens for diagnostic evaluation.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Measured patient pulse oximetry.
Measured patient spirometry.
Education
Bachelor of Science - General Studies
St. Ambrose University
Davenport, IA
Skills
HIPAA compliance
Medical terminology
Specimens collection and processing
Patient scheduling
Patient care
Clinical documentation
Medication administration
Electronic health records
Vital sign monitoring
Patient documentation
Inventory and supply management
Attention to detail
Multitasking and organization
Basic life support
Team collaboration
Verbal and written communication
Patient education
Safety compliance
Infection control
Blood pressure measurement
Injection administration
Sample collection procedures
HIPAA protocols
Clinical applications
Vital signs monitoring
Direct patient care
Maintaining confidentiality
EMR / EHR
Immunization administration
Reliable team player
Compassionate
Patient-focused care
CPR
First aid
Reliable transportation
Medical equipment operation
Certification
CMA - Certified Medical Assistant
Timeline
Certified Medical Assistant
Endeavor Health/ Swedish Medical Group
08.2017 - Current
Bachelor of Science - General Studies
St. Ambrose University
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