Glen Gervais
Longs,South Carolina
Summary
Experienced facilitator skilled in guiding groups to achieve their goals, emphasizing team collaboration and adaptability. Consistently reliable in creating impactful solutions through effective communication, conflict resolution, and strategic planning. Recognized for fostering a positive environment that drives results.
Overview
26
26
years of professional experience
Work History
Facilitator
Technicial Career Ambassador Network
06.2019 - Current
- Facilitator of online learning partnerships between industry and institutions with online training providers like Study.com and Strighterline inc
- Develop custom programs to enhance affordable student academic outcomes
Program Consultant
Stack Route Learning
01.2021 - 11.2022
- Company Overview: Online immersive bootcamp programs that delivers job-ready professionals with deep skilling
- Assisted in the advent of online immersive bootcamp programs that delivers job-ready professionals with deep skilling
- The distinctive implementation of mastery learning combined with personalized tutoring that allows a guaranteed learning outcome in Cyber Security, Data Science, Cloud Science and Software engineering
- Duties include student outreach, career consultation, and using sales tools like Hub Spot, Ring Central
- Worked with partner schools including but not limited to Auburn University, Adelphi, and the University of New Hampshire
- Online immersive bootcamp programs that delivers job-ready professionals with deep skilling
New England Admissions High Schools Regional Manager /High School Representative
Ohio Technical College/Power Sport Institute
01.2014 - 01.2022
- Company Overview: Technical college offering programs in Auto, Diesel, Power Sports, Welding, and Restoration
- Represent the College and technical programs including, Auto, Diesel, Power Sports, Welding, and Restoration to prospective students to families in Massachusetts, New Hampshire, Maine, Rhode Island, and Vermont
- Oversaw an 8-person East Coast admissions team with representatives as far south as Virginia
- Presented to well over 120 High Schools per year
- Oversaw all report function, computer forecasting, and reporting for 8-person sales team
- Met and exceed both personal and team admission goals
- Maintain the highest level of compliance and accreditation standards
- Trained, recruited new team members
- Manage aspects of the daily Admissions processes such as performance monitoring and trend analysis
- Oversaw revision of Articulation and schools outside partnerships program
- Architect of project fast start assisting high school seniors to obtain college credit via online learning, testing, or local community college credit
- Technical college offering programs in Auto, Diesel, Power Sports, Welding, and Restoration
Assistant Director of Admissions High Schools /High School Representative
Lincoln Technical Institute
01.2009 - 01.2014
- Oversaw 18-person admission team, met, and exceed all admissions goals while maintaining the highest compliance and accreditation standards
- Received companies National Rising Star awarded and received certification as a Campus Trainer
- Presented in area High Schools and Technical centers
- Developed and implemented strategies to maintain and build team spirit
- Accurately and compliantly communicated the campus features and program information to prospective students
- Conduct follow-up activities for future students to assure completion of paperwork and essential documents for enrollment requirements
- Manage aspects of the daily Admissions processes such as performance monitoring and trend analysis
- Plan and manage campus events, open houses, and community events
- Maintain a solid knowledge of policies and procedures for LTI
- Utilize Campus Vue accurately for inputting student information and for reporting as needed
- Complete all reports and duties in a timely manner as assigned by the VP of Admissions and Corporate Director of Admissions
Student Financial Advisor/Assistant Admissions Director
Northern Essex Community College/New England Tractor Trailer Schools
01.2007 - 01.2009
- Work in conjunction with campus director, and director of admissions, to assist Adult prospective students with admissions process and financing of CDL career, overseen final admissions steps and obtaining student loans
- Served as lost prevention director for the North Andover campus
- Oversaw all administrative and sales activities pertaining to advising and counseling students and parents on financial arrangements and funding sources for tuition costs
- Oversaw preparation of loan documentation, underwriting and collection of all student tuitions, and fees more than three million dollars annually
- Prepared sales projections and a variety of reports and data used by the sales team in their quest for enrollments
- The position also required a fair amount of salesmanship and evaluation of human nature
- The position also requires strong computer ability, especially in Excel, Class and other Microsoft based programs
- The ability to use electronic communications as well
- The position is reported directly to the School Director
- Also worked in conjunction with the Director of Admissions and Sales Team, CFO /and staff on collection matters
Project Manager
Camelot Technologies
01.2005 - 01.2007
- Company Overview: Internet-based kiosk and software Management Company, focusing on specific markets used in Hospitals, Hotels, and Recreation Centers
- Overseen sales of product and placement of units
- Project manages hospital and hotel installations
- Oversee all aspects of the company including sales, funding, marketing, and product development, customer relations, web development, and graphic design
- Fostered an impressive client list, which included: Elliot Health Care System, Concord Hospital, Mt Auburn Hospital, and State of New Hampshire
- Internet-based kiosk and software Management Company, focusing on specific markets used in Hospitals, Hotels, and Recreation Centers
Owner
Micro C Training Centers
01.1999 - 01.2005
- Company Overview: High-end technical training center specialized in Microsoft MCSE, MCSD and software application training
- Purchased and re-designed a high-end technical training center specialized in Microsoft MCSE, MCSD and software application training, with a net sale approximating $1,000,000
- Oversaw all aspects of the business, including corporate sales, curriculum development, market development, administration, staff, instructors, and accounting functions
- Credited with downsizing of the operation by 45% while maintaining sales levels and quality of training
- Fostered corporate relationships with Microsoft, Cisco, Auto Desk, Comptia and Liberty Mutual
- High-end technical training center specialized in Microsoft MCSE, MCSD and software application training
Education
BS - Integrated Studies Concentration in American Studies and Business
Franklin Pierce University
Rindge, NH01.2020
Skills
- Strong public relations / sales skill set
- Proven ability to develop marketing and public relations materials
- Powerful sales and presentation skills
- Knowledgeable Computer and software skills Including Microsoft, Salesforce, Zoom, Hub Spot, and Reach
- Comprehensive Internet marketing and development experience
- Strong student services background
- Proven leadership abilities in both the Adult and High School educational markets
- Result driven team facilitator
Communityachievements
- Elected New Hampshire Legislator served on the county and municipal committee.
- Developed the Pearl Street School Elderly Project.
- Developed Lake Street Development Project.
- Elected Board of Mayor and Alderman, City of Manchester.
- Received Key to the City for community service.
- Served 12 years as Trustee to City of Manchester’s trust funds.
Consultation Projects
- ATI Virginia Beach Virginia Director of High School Admissions. Oversaw the High School admissions Team and established process. Developed High School outreach and Instructor relationships .Trained admissions team on admissions matrix, customer services ,and student follow up.
- CCI Training Center/ Dallas Texas Key responsibilities include qualifying and recruiting students for online programs. Community outreach and working with agencies across the country. Including but not limited to WIOA and other state agencies. Consult with other managers on improvement of the recruiting and admissions process. Recruit and train Admissions staff in the Sales process ensuring proper documentation of student contacts in CRM system. Work closely with marketing staff and Management on opportunities for student lead generation. Take on special projects as needed.
- Northeast Technical Institute/Portland Maine- Program development and consultation and expansion of CDL, Medical, Computer and HVAC programs. Oversee all industry partnerships including but not limited to national, local, regional trucking companies. Assisted Director of Admissions in advancing admissions department goals and outcomes.
- York Community College/ Wells Maine -Present Outside consultant for the development of CDL, and Welding programs. Develop training concepts and training recruitment.
- Great Bay Community College/Portsmouth New Hampshire- Project Development outreach to Technical High school market. Concentrated on development of the college with individual technical instructors and programs.
- Stevens Transport/ Dallas Texas -Overseen the development of Truck driver recruiting. Developed relationships with truck driving schools from Maine to Maryland, worked hand and hand with owners’ instructors and employment counselors.
Timeline
Program Consultant
Stack Route Learning
01.2021 - 11.2022
Facilitator
Technicial Career Ambassador Network
06.2019 - Current
New England Admissions High Schools Regional Manager /High School Representative
Ohio Technical College/Power Sport Institute
01.2014 - 01.2022
Assistant Director of Admissions High Schools /High School Representative
Lincoln Technical Institute
01.2009 - 01.2014
Student Financial Advisor/Assistant Admissions Director
Northern Essex Community College/New England Tractor Trailer Schools
01.2007 - 01.2009
Project Manager
Camelot Technologies
01.2005 - 01.2007
Owner
Micro C Training Centers
01.1999 - 01.2005
BS - Integrated Studies Concentration in American Studies and Business
Franklin Pierce University
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