Summary
Overview
Work History
Education
Skills
Timeline
Generic

Glen Gresly

CODY,Wyoming

Summary

Proven leader and strategic thinker, adept in operations management and staff training, with a track record of enhancing business planning and customer satisfaction at Tony's Pizza And Pasta. Skilled in equipment operation and maintaining rigorous safety standards, I have successfully driven team performance and profitability through decisive decision-making and effective customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. I have knack for detail and efficacy. I am never late to work and always stay late to finish projects.

Overview

49
49
years of professional experience

Work History

Owner/Operator Dog Boarding Kennel

Self
06.2015 - Current
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Trained and motivated employees to perform daily business functions.
  • Implemented effective financial management practices, improving cash flow and profitability.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
  • Developed long-term strategic goals for the business based on market trends analysis.
  • Prepared annual budgets with controls to prevent overages.
  • Contributed positively to the local community through involvement in various events or charitable organizations.
  • Improved safety standards by regularly reviewing protocols and implementing necessary updates.
  • Developed comprehensive training programs for employees to enhance skills and improve productivity.
  • Operated with safety and skill to avoid accidents and delays.
  • Collaborated with industry partners to expand networking opportunities, fostering mutually beneficial relationships that drove growth for all parties involved.
  • Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
  • Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
  • Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
  • Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.

Owner/Operator

Tony's Pizza And Pasta, Driggs Idaho
07.1995 - 09.2015
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Developed business plan, processes and procedures to provide superior [Product or Service] to customers.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
  • Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
  • Negotiated contracts with vendors to secure favorable terms for the business.
  • Trained and motivated employees to perform daily business functions.
  • Implemented effective financial management practices, improving cash flow and profitability.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
  • Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
  • Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
  • Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
  • Fostered strong professional network and partnership building skills to connect with quality leads.
  • Contributed positively to the local community through involvement in various events or charitable organizations.
  • Improved safety standards by regularly reviewing protocols and implementing necessary updates.
  • Maintained consistent work levels by establishing large customer base and continuous pipeline of deliveries.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.

Concrete Laborer/Finisher/Heavy Equipment Operator

Alta Construction
10.1991 - 05.1995
  • Utilized wheelbarrows, shovels and other tools to move, spread and level concrete.
  • Leveled, smoothed, and finished surfaces of poured concrete for construction projects.
  • Demolished and repaired old concrete surfaces.
  • Set wood and other forming materials to prepare for concrete pours.
  • Maintained clean, safe worksite for team safety and to help keep projects on-track.
  • Participated in concrete pouring and finishing, expertly managing application of sealers and curing compounds.
  • Operated heavy machinery such as mixers, pumps, and power tools to expedite the concrete pouring process.
  • Completed various concrete finishing tasks including screeding, edging, and floating for high-quality results.
  • Assisted with installation of steel and anchor bolts to reinforce concrete.
  • Installed rebar and molded expansion joints and edges for concrete projects.
  • Safely operated concrete-cutting and finishing drills, power saws and trowels to complete assigned tasks.
  • Contributed to a clean work environment by performing daily job site cleanup tasks, promoting overall safety standards.
  • Enhanced project efficiency by assisting in the setup and dismantling of concrete forms and frameworks.
  • Routinely lifted and moved items weighing up 100+ pounds.
  • Trained new laborers in crew processes and safety behaviors.
  • Collaborated with team members to achieve timely completion of projects, meeting client deadlines and expectations.
  • Preserved the structural integrity of concrete by applying appropriate sealing or waterproofing treatments after curing.
  • Prevented job site accidents by adhering to established safety protocols during all phases of construction operations.
  • Demonstrated adaptability in working with diverse materials ranging from traditional Portland cement-based mixes to specialized products like epoxy resins or fiber-reinforced polymers.
  • Shoveled materials such as dirt, gravel, and asphalt.
  • Wore correct clothing and protective equipment for jobs.
  • Prepared and placed concrete to create sidewalks, driveways, or patios.
  • Troweled and finished concrete to create textured or decorative surfaces.
  • Mixed cement for standard, volumetric, or pervious concrete.
  • Reviewed all project documentation and blueprints to prioritize and schedule job tasks.
  • Repaired damaged items using different chemicals and tools.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Adjusted machines to increase productivity for runs.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Operated range of heavy equipment on regular basis with advanced skill.
  • Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
  • Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
  • Trained in diverse pieces of equipment and useful attachments to handle team needs.
  • Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
  • Optimized machine performance with regular cleaning, lubrication, and maintenance checks in accordance with manufacturer guidelines.
  • Increased productivity by operating heavy machinery such as backhoes, bulldozers, and excavators for various construction projects.
  • Operated machining equipment safely with team of operators.
  • Moved equipment between job locations using truck and trailer.
  • Kept machinery in proper working order by repairing and replacing malfunctioning parts.
  • Loaded and unloaded construction materials on site.
  • Followed safety protocols while operating machinery.
  • Operated heavy equipment to move large quantities of dirt and debris.
  • Loaded and moved materials such as dirt and rocks based on specific job needs.
  • Monitored fuel, oil and water levels of heavy equipment.
  • Removed topsoil, vegetation, and rocks to grade earth to specifications.

Ranch Hand

Family
01.1976 - 08.1985

Family owned Ranch in Lander wyoming. 800 acres. Cattle, horses.

  • Repaired equipment and animal living spaces.
  • Maintained equipment and ranch structures.
  • Herded livestock using horses or ranch ATVs.
  • Mended fences in disrepair to prevent livestock from wandering off and to keep predators out.
  • Performed repairs and preventive maintenance on equipment and property.
  • Cleared brush and maintained trails to keep ranch safe and accessible for animals and people.
  • Moved livestock by herding animals to different ranch locations to avoid pasture damage.
  • Kept grounds clean and orderly by monitoring and repairing fences, shoveling snow and removing debris.
  • Branded and tagged livestock for proper identification and security when lost and stolen.
  • Enhanced ranch safety by conducting regular equipment maintenance checks and repairs.
  • Cared for about 400 animals by feeding, watering, vaccinating and assisting with birthing.
  • Assisted laborers by loading and unloading heavy machinery and equipment.
  • Reported any property damage or concerns to supervisors and completed requested services to resolve.

Education

Associate of Science - Biology

Arizona State University
Tempe, AZ

High School Diploma -

Lander Valley High School
Lander, WY
05.1985

Skills

  • Operations Management
  • Documentation And Reporting
  • Business Planning
  • Staff Training and Development
  • Equipment Operation
  • Safe Driving
  • Vehicle Maintenance
  • Cargo Handling
  • Decision-Making
  • Lift up to 100 pounds
  • Load security
  • Safe Driving Practices
  • Vehicle inspections
  • Clean MVR
  • Customer Service

Timeline

Owner/Operator Dog Boarding Kennel

Self
06.2015 - Current

Owner/Operator

Tony's Pizza And Pasta, Driggs Idaho
07.1995 - 09.2015

Concrete Laborer/Finisher/Heavy Equipment Operator

Alta Construction
10.1991 - 05.1995

Ranch Hand

Family
01.1976 - 08.1985

Associate of Science - Biology

Arizona State University

High School Diploma -

Lander Valley High School
Glen Gresly