Glen Hampton
Dallas,TX
Summary
Adept at transforming client visions into stunning realities, leveraged project management and design research skills to enhance customer satisfaction resulting in increased sales. Years of experience and expert knowledge has consistently resulted in high-quality, sustainable landscape designs, achieving top performance and a significant increase in referral business. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and enthusiastic. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
39
39
years of professional experience
Work History
Landscape Design Sales Consultant
Pacific Outdoor Living
2016.04 - 2021.01
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Maximized customer retention by resolving issues quickly.
- Increased referral business by establishing strong rapport with existing clients, leading to positive word-of-mouth recommendations and expanded customer base.
- Followed up with existing customers to provide additional support and address concerns.
- Exceeded quota expectations consistently through diligent prospecting efforts and effective pipeline management techniques.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
- Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from client promptly.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Stayed knowledgeable on latest landscape innovations and technological advancements through continuous training.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
Landscape Architect/Owner Self Employed
GH Garden Designs
1982.01 - 2015.02
- Conducted site analyses and assessments to determine optimal design solutions for various projects.
- Rendered designs with manual and computer-aided methods.
- Created 3D visualizations using design software to help clients envision their future landscapes.
- Collaborated with architects and clients to create visually appealing outdoor spaces for residential and commercial properties.
- Coordinated permitting processes with municipal authorities, ensuring smooth project execution.
- Communicated effectively with clients throughout the entire design process to ensure satisfaction with the final product.
- Implemented native plant species into designs to promote biodiversity and support local ecosystems.
- Developed comprehensive plans, including plant selection, hardscaping elements, and irrigation systems, ensuring project success.
- Optimized water efficiency in landscape designs by selecting drought-resistant plants appropriate for local climates.
- Improved client satisfaction rates by consistently delivering high-quality designs that met or exceeded expectations.
- Evaluated existing landscapes and provided recommendations for improvements based on client needs and environmental considerations.
- Managed multiple projects simultaneously while maintaining strict deadlines and budgets.
- Assisted in preparing cost estimates for proposals that accurately reflected the scope of work required.
- Provided follow-up appointments with clients to confirm finished projects met expectations.
- Researched land ordinances and partnered with zoning officials to meet municipal zoning codes.
- Worked closely with clients in materials and plantings selection and made suggestions on best options for environment.
- Identified existing plant material and edited landscape intuitively.
- Assisted contractors and land developers with technical questions regarding city landscape standards.
Education
Bachelor of Science - Landscape Architecture
California Polytechnic State University-Pomona
Pomona, California06.1974
Skills
- Project Management
- Design Research
- Plant Knowledge
- Site analysis
- Client Communication
- Color theory
- Sustainable Design Practices
- Collaborative Teamwork
- Permitting and Regulations
- Landscaping plans
Timeline
Landscape Design Sales Consultant
Pacific Outdoor Living
2016.04 - 2021.01
Landscape Architect/Owner Self Employed
GH Garden Designs
1982.01 - 2015.02
Bachelor of Science - Landscape Architecture
California Polytechnic State University-Pomona
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