Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Hobbies
Additional Information
Timeline
Generic

Glen Huebotter

Cibolo,TX

Summary

Self-motivated Digital Forensic Scientist accomplished at working in challenging situations and coordinating with various teams. Thorough knowledge of regulations governing Digital Forensics, safety measurements and evidence handling. Excellent observational skills to safely use forensic tools.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.



Overview

21
21
years of professional experience
1
1
Certification

Work History

Lead Forensic Analyst

Rackspace Technology
04.2022 - Current
  • Enhanced evidence analysis by implementing advanced forensic techniques and Open Source tools.
  • Expedited case resolutions by accurately processing and interpreting digital evidence.
  • Strengthened collaboration with law enforcement agencies by providing timely and accurate forensic reports.
  • Reduced evidence backlog by streamlining the analytical process and prioritizing high-impact cases.
  • Increased courtroom credibility through meticulous documentation, with the assistance from the Legal Team, of forensic findings.
  • Bolstered investigative capabilities by staying current on industry best practices, tools, incidents, news and certifications.
  • Assisted in the development of internal policies, ensuring compliance with legal requirements and ethical guidelines.
  • Leveraged expertise in various programming languages (Python and Bash Scripting) to create custom scripts for automating forensic tasks.
  • Conducted thorough examinations of digital media, uncovering critical evidence for numerous high-profile cases.
  • Maintained chain-of-custody integrity, ensuring admissibility of evidence during court proceedings.
  • Developed comprehensive training materials to educate team members on new technologies and methodologies in forensic analysis.
  • Created VirtualBox / VMWare image for use by other Analyst that contained the SANS LinSift toolset for those interested in learning or wanting to learn forensics.
  • Contributed to the organization''s knowledge base by regularly publishing articles covering relevant topics in digital forensics.
  • Collaborated with multidisciplinary teams to investigate complex incidents involving fraud, cyberattacks, or other malicious activities.
  • Supported proactive measures against cyber threats through participation in threat intelligence programs within the organization.
  • Managed a secure lab environment for maintaining sensitive equipment, preserving confidentiality and preventing unauthorized access.
  • Optimized workflows through regular evaluations of existing procedures, recommending improvements when necessary.
  • Built rapport with local authorities and external partners by attending conferences, workshops, and other networking events.
  • Carried out tests using scientific techniques and processes.
  • Sifted and sorted through evidence and recorded findings.
  • Carried out laboratory examinations and analysis submitted by law enforcement and examiners.
  • Prepared detailed laboratory reports and documentation of evidence collected.
  • Compiled and maintained records of evidence and results of laboratory tests.
  • Followed strict laboratory safety procedures to ensure safety of personnel and evidence.
  • Took pictures of crime scenes and specific evidence located at scenes.
  • Utilized advanced techniques to identify and analyze evidence.
  • Facilitated seamless transfer of evidence from crime scenes to laboratory.
  • Trained new technicians or other personnel on forensic science techniques.

Security Analyst III - IV

Rackspace Technology
10.2014 - 04.2022
  • Enhanced network security by implementing intrusion detection systems and monitoring potential threats.
  • Streamlined incident response procedures for quicker threat mitigation and improved system uptime.
  • Conducted regular vulnerability assessments to identify weaknesses and implement appropriate countermeasures.
  • Collaborated with IT teams to develop comprehensive cybersecurity strategies, reducing risks from external attacks.
  • Educated employees on cybersecurity awareness through training sessions, significantly reducing instances of human error-related breaches.
  • Assisted in the successful completion of security audits, resulting in a boost of client trust and confidence.
  • Managed access controls for sensitive information systems, safeguarding data integrity and confidentiality.
  • Performed forensic investigations to analyze incidents thoroughly and recommend improvements to prevent future occurrences.
  • Maintained up-to-date knowledge of emerging threats by attending professional development events and staying informed on industry trends.
  • Analyzed log files for anomalies, identifying potential intrusions or malicious activity before significant damage occurred.
  • Collaborated with law enforcement agencies during cybercrime investigations when necessary, supporting the apprehension of malicious actors.
  • Researched and developed new computer forensic tools.
  • Recommend improvements in security systems and procedures.
  • Reviewed violations of computer security procedures and developed mitigation plans.
  • Acquired GIAC Certified Intrusion Analyst certification within one year of entry into the Global Security Operation Center

Senior Systems Engineer

Rackspace Technology
06.2003 - 10.2017
  • Optimized system performance by identifying and resolving complex technical issues.
  • Mentored junior engineers in advanced concepts, fostering professional development within the team.
  • Designed custom software applications tailored to specific Technical Support Team's needs, boosting user satisfaction rates significantly.
  • Troubleshot customer configurations to identify root causes of malfunctions, reducing website downtime substantially.
  • Delivered presentations to senior management on key project milestones, providing transparency into progress toward objectives.
  • Performed root cause analysis to provide resolutions for production issues.
  • Supported system users, educating employees on troubleshooting and problem-solving protocols.
  • Configured, installed and upgraded SQL databases.
  • Delivered helpdesk service and support to customers.
  • Handled scripting tasks for debugging and automation using AutoIT.
  • Completed software updates and assessed security patches for optimized computer use.
  • Collaborated with executive team to define business requirements for both the team and the individual technicians.

Microsoft System Center Operations Manager

Rackspace Technology
10.2009 - 10.2014
  • Built out new System Center Operations Manager system based on Segment Support's Architectural instructions.
  • Developed strong relationships with Segment Support Architects, resulting in improved service quality.
  • Maintained stabilization of new System Center Operations Manager (SCOM) on a regular basis by utilizing MS Hypervisors and redundant servers to prevent downtime while servers were patched with any available security patches
  • Maintained stabilization and security of all backend MS SQL Servers on the backend that were used by SCOM

MS SQL Server Database Administrator

Rackspace Technology
10.2008 - 10.2014
  • Optimized database performance by implementing index tuning strategies and query optimization techniques.
  • Ensured data integrity and security through the implementation of comprehensive backup and recovery plans.
  • Reduced downtime by proactively monitoring server health, identifying potential issues, and executing preventative measures.
  • Maintained close relationship with the Runbook Automation Team and MyRackspace Portal teams to ensure minimum downtime by using redundancy and geographically dispersed Hypervisors and servers.
  • Managed database upgrades and migrations, ensuring minimal impact on end users and maintaining data consistency.
  • Developed custom scripts for automating routine tasks, increasing productivity and reducing manual intervention.
  • Assisted in capacity planning by analyzing growth trends and forecasting future storage needs, facilitating timely infrastructure investments.
  • Maintained documentation of database systems, providing a valuable reference resource for team members and stakeholders alike.
  • Provided technical support to application developers for seamless integration of databases within software solutions.
  • Oversaw disaster recovery planning initiatives to ensure minimal disruption in the event of unexpected system outages or failures.
  • Participated in troubleshooting efforts for complex database-related issues as part of a collaborative problem-solving approach among colleagues.
  • Coordinated with vendors to address hardware or software concerns promptly while minimizing disruptions to daily operations.
  • Implemented regular performance monitoring and tuning strategies, proactively addressing potential bottlenecks before they impacted end users.
  • Followed standard practices for migrating changes to test and production environments.
  • Implemented BI solution framework for business intelligence projects.

Education

No Degree - Accounting And Finance

Texas A&I University, Kingsville, TX, US
Kingsville, TX

Skills

  • Incident Response
  • Digital Forensics
  • Cybersecurity knowledge
  • Mobile Device Analysis
  • Evidence analysis
  • Multitasking
  • Self Motivation
  • Analytical Thinking
  • Problem-Solving
  • Organizational Skills
  • Written Communication
  • Professionalism
  • Analytical Skills
  • Continuous Improvement
  • Professional Demeanor

Websites

Accomplishments

  • Moved Rackspace Case Management from Encase to Open Source Case Management saving costly and recurring support fees.
  • Able to learn many skills via books and online saving the company by preventing travel cost and paid training.
  • I was deeply involved in recognizing and addressing netflow issues whereby a lot of cloud traffic was not being captured.
  • Helped on numerous occasions troubleshoot security issues
  • Extremely loyal and always very eager to learn from not only teachers and leaders but also from my teammates.
  • Obtained GCIA Certification within one year of moving to the ISOC Department.
  • Currently attending the Cibolo Citizen's Police Academy which will allow me to ability to assist the Police Department by taking over internal operations so that those officers can move to the field during natural disasters.

Certification

  • GIAC Intrusion Analyst Certification
  • GIAC Certified Forensic Analyst
  • GIAC Certified Forensic Examiner
  • Artificial Intelligence and Business Strategy Certification
  • Generative AI for Business Leaders Certification
  • Microsoft Certified System Engineer (Expired)

Hobbies

Fishing

  • I love fishing in both fresh and saltwater environments.


Metal Detecting

  • Minelab Equinox 800
  • Garmin ATMax
  • Qualified volunteer to assist Crime Scene Investigators and local law enforcement in locating any metal objects that may be used as evidence in a court of law. This includes shell casings, jewelry and other items that contain any type of metal


Sport Shooting

  • Current member of the United States Practical Shooting Association


Drones

  • I enjoy flying my DJI Mavic Mini drone during my free time and when the weather permits
  • I Will be attempting to obtain my FAA 107 License soon so I can start flying commercially

Additional Information

I am a loyal employee who is willing to go above and beyond to help anyone that may need that it. This includes family, friends, coworkers and especially customers. I enjoy and get a huge amount of satisfaction in helping others. Especially in solving problems with anything digital. I truly believe that everyone wants to feel like they are an important part that keeps a company running.

Timeline

Lead Forensic Analyst

Rackspace Technology
04.2022 - Current

Security Analyst III - IV

Rackspace Technology
10.2014 - 04.2022

Microsoft System Center Operations Manager

Rackspace Technology
10.2009 - 10.2014

MS SQL Server Database Administrator

Rackspace Technology
10.2008 - 10.2014

Senior Systems Engineer

Rackspace Technology
06.2003 - 10.2017

No Degree - Accounting And Finance

Texas A&I University, Kingsville, TX, US

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Glen Huebotter