Summary
Overview
Work History
Education
Skills
Timeline
Generic

GLEN LAMB

Dublin,OH

Summary

Dedicated Operations Manager demonstrating effective leadership in all aspects of the job. Exceptional interpersonal communication, staff training/development, conflict resolution and consistently meet goals.

Overview

15
15
years of professional experience

Work History

Operations Supervisor

Mendoza Co DBA McDonald's
Columbus, OH
09.2020 - Current
  • Performed periodic audits of operational processes in order to identify potential risks or areas of improvement.
  • Implemented cost-saving measures throughout the organization's operations.
  • Trained, mentored and motivated employees to maximize team productivity.

Business Owner/Operator

Poppin Freshh
Columbus, OH
05.2019 - 09.2020
  • Developed and implemented business strategies to increase profitability and market share.
  • Created marketing plans and campaigns to promote products and services to potential customers.

Franshise Partner

Steak N Shake
Dublin, OH
02.2018 - 04.2019
  • Used coordination and planning skills to achieve results according to schedule.
  • Worked with customers to understand needs and provide excellent service.
  • Exceeded goals through effective task prioritization and great work ethic.

Market Coach/Leader

A&A Holdings LLC. DBA Church's Chicken
06.2009 - 01.2018
  • Operated a market of 9 restaurants
  • Established operational objectives and work plans and delegated assignments to restaurant general managers
  • Led corporate initiatives such as delivering brand standards, and mission statement
  • Supervised a team of 9 general managers, 15 assistant managers and 30 shift managers
  • Executed and maximized P&l and operating profits.

Education

Associate of Business Administration - Business

Southwestern College
Dayton, OH
2002

High School Diploma -

Colonel White High School For The Arts
Dayton, OH
1997

Skills

  • Organization and Time Management
  • Decision-Making
  • Policies and procedures
  • Staff Management
  • Strategic planning
  • Performance monitoring
  • Operations Management

Timeline

Operations Supervisor

Mendoza Co DBA McDonald's
09.2020 - Current

Business Owner/Operator

Poppin Freshh
05.2019 - 09.2020

Franshise Partner

Steak N Shake
02.2018 - 04.2019

Market Coach/Leader

A&A Holdings LLC. DBA Church's Chicken
06.2009 - 01.2018

Associate of Business Administration - Business

Southwestern College

High School Diploma -

Colonel White High School For The Arts

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