Glen Porter
Bogata,TX
Summary
Dynamic Regional Manager with a proven track record at Ongweoweh Corp., excelling in strategic planning and performance management. Enhanced team effectiveness through targeted training and coaching, driving significant improvements in customer satisfaction and operational standards across multiple locations. Expert in budget management and fostering a culture of continuous improvement.
Results-driven professional prepared to bring blend of strategic vision and hands-on leadership to dynamic organization. Background includes managing multiple regions, driving operational improvements, and spearheading initiatives that align with company goals. Known for fostering team collaboration and consistently achieving results, with core skills in leadership and strategic planning.
Overview
38
38
years of professional experience
Work History
Regional Manager
Ongweoweh Corp.
04.2022 - Current
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Established and maintained operational standards for 7 locations.
- Optimized inventory management systems for reduced stock discrepancies, minimizing losses due to shrinkage or obsolescence.
General Manager
Cotton Patch Cafe
07.2016 - 03.2022
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
General Manager
Buffalo Wild Wings
08.2013 - 03.2016
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
General Manager
Chipotle Mexican Grill
03.1999 - 12.2007
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
General Manager
Joe's Crab Shack
08.1992 - 02.1999
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Prescribed Load List Clerk
United States Army
06.1987 - 06.1989
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Increased accuracy in financial reporting by meticulously reviewing and reconciling accounts.
Education
MBA - Inventory And Logistics
Texas A&M University
Texarkana, TX08-2014
Bachelor of Arts - History
Texas A&M University
Texarkana, TX01-2010
Skills
- Operations
- Staff training and development
- Strategic planning
- Staff management
- Goals and performance
- Performance management
- Operations management
- Strategic development
- Cost reduction
- Multi-unit management
- Budget management
- Financial management
Accomplishments
- Supervised team of 85 staff members.
- Collaborated with team of 5 in the development of Onsite Services.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Onboarding multiple locations through effectively helping with hiring and training.
Timeline
Regional Manager
Ongweoweh Corp.
04.2022 - Current
General Manager
Cotton Patch Cafe
07.2016 - 03.2022
General Manager
Buffalo Wild Wings
08.2013 - 03.2016
General Manager
Chipotle Mexican Grill
03.1999 - 12.2007
General Manager
Joe's Crab Shack
08.1992 - 02.1999
Prescribed Load List Clerk
United States Army
06.1987 - 06.1989
MBA - Inventory And Logistics
Texas A&M University
Bachelor of Arts - History
Texas A&M University
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