Summary
Overview
Work History
Education
Skills
Timeline
Generic

Glen Posthuma

Nashville,TN

Summary

Experienced retail management professional focused on driving store performance through effective team collaboration and strategic planning. Skilled in inventory management, customer service, and staff development, ensuring consistent operational success. Known for adaptability and reliability in meeting changing business needs, while maintaining high standards and achieving results.

Overview

2025
2025
years of professional experience

Work History

Store Manager/Shift Supervisor

Starbucks
06.2022 - Current
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Maintained open lines of communication with district manager, sharing pertinent information about store performance and requesting support when needed.

Retail Store Manager

Loveless Cafe
  • Responsible for day-to-day operations of 2 retail stores.
  • Beat budget every period and led the retail sector to make a profit for the first time in company history.
  • Created and updated SOPs to set standards within the retail sector.
  • Interviewed, on-boarded, and trained new hires.
  • Other duties included handling customer complaints, training, sales, opening and closing procedures, inventory management, scheduling, and representing the company at events and functions.
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.

Supervisor

Marine Layer
  • Responsible for day-to-day operations of one of the highest volume retail locations within the company, with an annual revenue of approximately $1.2 million.
  • Manage and train team on selling and completing business operations.
  • Maintain merchandising standards per company protocol.
  • Train and troubleshoot through release of a new POS and retail system.
  • Handle and resolve customer complaints.
  • Duties include cash handling, sales, training, inventory control, internet order fulfillment, and customer service.

Store Manager

James Dant
  • Responsible for a 433% growth in revenue over the course of 3 years; $225,000 to $1.2 million.
  • Created a store aesthetic to match the owner's vision.
  • Merchandised and set the standard for visuals.
  • Overhauled and maintained inventory system within POS.
  • Analyzed and implemented marketing strategies to increase customer reach and traffic.
  • Designed and oversaw the opening of a 1,000 sq ft store expansion.
  • Actively expanded inventory by finding new brands and product.
  • Duties also included cash handling, brand representative contact, assistance in wholesale buying, sales, customer service, inventory management, and event planning.

Education

Basic and Intermediate Excel Training -

New Horizons
Nashville, TN

Associates - Military Intelligence

Military Intelligence School
Ft. Huachuca, AZ

High School Diploma -

Franklin High School
Franklin, TN

Skills

  • Attention to detail
  • Problem solving
  • Interpersonal skills
  • Friendly and outgoing
  • POS and inventory systems
  • Coaching and Mentoring
  • Retail Operations
  • Highly motivated
  • Decision-making skill
  • Stockroom Management
  • Sales Growth

Timeline

Store Manager/Shift Supervisor

Starbucks
06.2022 - Current

Associates - Military Intelligence

Military Intelligence School

High School Diploma -

Franklin High School

Retail Store Manager

Loveless Cafe

Supervisor

Marine Layer

Store Manager

James Dant

Basic and Intermediate Excel Training -

New Horizons

Similar Profiles

CREATE PROFILE
Glen Posthuma