Summary
Overview
Work History
Education
Skills
Abilities
Timeline
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Glen Sayre

Middleburg,FL

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.

Overview

7
7
years of professional experience

Work History

Hotel Front Desk Clerk

Iwakuni Plaza Hotel
Iwakuni , Japan
01.2019 - Current
  • Greeted guests at front desk and engaged in pleasant conversations.
  • Maintained computer use to check on rooms for guests.
  • Transcribed phone messages and relayed to appropriate personnel and guests.

Restaurant Team Member

Subway
Iwakuni, Japan
01.2019 - Current
  • Greeted guests pleasantly providing excellent customer service.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Cleared trays and removed trash from tables before sanitizing surfaces.

Education

High School Diploma -

M. C. Perry High School
Iwakuni, Japan
06.2019

Skills

  • Excellent customer service
  • Computer use
  • Flexible and Adaptable
  • Self-Motivated
  • Teambuilding
  • Active Listening
  • Organization and Time Management
  • Good Telephone Etiquette
  • Clean and Sanitize Standards
  • Sweeping and mopping

Abilities

Customer Service

  • Build productive customer relationships and loyalty.
  • Greet customers entering the establishment, determine nature and purpose of visit.
  • Direct or escort them to specific destinations for services.

Timeline

Hotel Front Desk Clerk

Iwakuni Plaza Hotel
01.2019 - Current

Restaurant Team Member

Subway
01.2019 - Current

High School Diploma -

M. C. Perry High School

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Glen Sayre