Glen Smith
Niles,MI
Summary
With a robust background at TC Energy, I excel in pipeline construction and field operations, blending expert troubleshooting with exceptional customer service. Recognized for enhancing operational efficiency and safety management, my proactive approach and ability to mentor have significantly improved team performance and project outcomes.
Overview
42
42
years of professional experience
Work History
Pipeline / Plant Construction Inspection
TC Energy
Bridgman, MI
01.2009 - 11.2022
- Worked productively as lead or helping team member to drive customer satisfaction.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
- Assisted with diverse construction challenges to help team and customer.
- Inspected sites before and after construction projects.
- Gained independent working skills and guided and mentored less experienced team members.
- Addressed and resolved on-site problems to keep teams on-task and avoid development of larger concerns.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
- Performed lock-out-tag-out procedures on equipment prior to service work to promote workplace safety.
- Notified supervisors of faulty operations and defective materials to improve production.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Monitored pipeline operations to ensure proper pressure, flow rates, and other conditions.
- Conducted repairs on pipeline systems.
- Conducted inspections of pipelines for corrosion, leaks, or other defects.
- Communicated with contractors regarding potential issues discovered during inspections.
- Performed tests on valves, pumps, turbines, and other equipment used in the pipeline system.
- Inspected pipeline systems for compliance with safety regulations and company standards.
- Completed investigations into complaints, incidents and accidents at work sites.
- Completed ongoing regulation training and participated in site expectation meetings before new projects.
- Assisted in the installation of new pipeline components and repairs as needed.
- Measured and marked right-of-way for pipeline ditches with tape measures and paint.
- Visited sites regularly to inspect pipelines for damage or deterioration due to environmental factors such as weathering or seismic activity.
- Utilized pressure gauges and leak detectors to inspect pipelines for leaks.
- Collaborated with engineers in developing solutions for resolving problems related to pipelines.
- Recognized by management for providing exceptional customer service.
- Prioritized and organized tasks to efficiently accomplish service goals.
Field Operations Technician
TC Energy
Bridgman, MI
10.1980 - 11.2022
- Repaired machines, equipment or structures using tools or equipment.
- Responded promptly to emergency situations related to system outages or other operational issues.
- Resolved network alarms, recognizing jeopardizing conditions, and notifying professionals of risk potential.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Maintained or repaired specialized equipment or machinery.
- Implemented changes requested by customers in a timely manner while ensuring minimal disruption of services.
- Performed troubleshooting to identify root causes of system issues and implemented solutions to resolve them quickly.
- Inspected, operated or tested machinery or equipment to diagnose machine malfunctions.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Operated equipment and machinery according to safety guidelines.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked with cross-functional teams to achieve goals.
- Worked effectively in team environments to make the workplace more productive.
Education
CEU Management - Transition To Management
American Management Association
Chicago, IL01-2017
High School Diploma -
Bowsher High School
Toledo, OH06-1975
Skills
- Asset management
- System Performance Tuning
- Expert Troubleshooting
- Hazardous materials handling
- Machine Operation Expertise
- First aid and CPR
- OSHA regulations
- Operational Oversight
- Equipment Preventive Maintenance
- Complex Issue Resolution
- Equipment installation
- Schematic interpretation
- Operational efficiency
- Configuration Management
- Field operations management
- Performance troubleshooting
- Report preparation
- Lockout and tagout procedures
- Assembly processes
- Equipment inspection
- Pneumatic System Optimization
- Leak detection
- Gas detection
- Pipeline repair methods
- Soil mechanics
- Pipeline pigging
- Coating inspection
- Visual inspection techniques
- Valve inspection
- Safety management
- In-line inspection
Affiliations
- Contributions to Bridgman Public Schools
- Three Oaks Spokes Bicycle Club Member
- Local Conservation Club Member
Accomplishments
- 5 Years Continuous Service on TC Energy JHSEC Committee
- Served 3 Years as JHSEC Chair
- Developed and presented Year End JHSEC Presentation to VP and Directors, Houston TX.
- Served as Back Up Area Manager when requested
- Requested to return as consultant to provide experience to Plant Demo / Plant Construction
Military Service
- 4 Years Active Duty, US Air Force 1976 - 1980
- Honorable Discharge
- Rank, Sargent
Timeline
Pipeline / Plant Construction Inspection
TC Energy
01.2009 - 11.2022
Field Operations Technician
TC Energy
10.1980 - 11.2022
CEU Management - Transition To Management
American Management Association
High School Diploma -
Bowsher High School
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