Glena Loyola

• Transport kids to and from visitation with their parents and sometimes when needed to their mental health appointments. Transport kids to summer camps. Help out with recruitment for foster parents.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Take vehicles in for service
• Increased operational efficiency with thorough documentation of transport logs, mileage records, and fuel consumption.

Checked juveniles in for court and for their appointments with their p.o, as well as their drug tests, answered phones and routed calls where they needed to go, enter files into the computer as well as old files into the computer system. Ran court docs to the various legal departments such as: DA, Public Defenders, and Court. Did scheduling for mandatory work days for juveniles and set up paperwork for court, the Probation Officers needed.

Input providers paperwork into file bound filing system, help prepare providers paperwork for mailing, and help in processing forms that are returned to IHSS from the providers.

• Increased salon revenue by upselling products and additional treatments during appointments.
• Trimmed, cut, and shaped hair and hairpieces based on customer preference.
• Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
• Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.