Glen D Biddiscombe Jr

• Utilized advanced diagnostic tools to troubleshoot mechanical issues effectively.
• Conducted routine maintenance checks on fleet vehicles to enhance safety and functionality and to ensure vehicles meet USDOT requirements.
• Troubleshot systems, traced problems and diagnosed root causes.
• Performed non-commercial and commercial Massachusetts State motor vehicle inspections.
• Specialized in the Freightliner M2/M2 plus chassis with the Cummins 6.7 engine

• Operated ICU-Level ground transport ambulances, transported the sick and injured.

• Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.

• Trained new hires by offering insight into job duties and assessing shift performance.

• As Lead EMT, maintained schedule for the company's 7 Critical Care Transport EMTs. Coordinated new-hire orientation and training, coordinated training and maintained certifications for current EMT staff, utilized data entry report system to coordinate and schedule maintenance.

Worked for over 9 years on both IFT BS ambulances in and around Boston and over 8 years on a dedicated 9-1-1 ambulance for the city of Medford.

Utilized CAD system to answer emergent and routine calls for service.

• Dispatched appropriate units utilizing both radio and phone systems

• Handled calls for service as a secondary PSAP for multiple communities and educational institutes

• As Clinical Services Supervisor, created and coordinated education for both new and current ALS and BLS staff. Instructed AAS staff and outside services in AHA BLS, first aid and PEARS, performed emergency vehicle operations training and recertification, worked as covering company-wide Shift Commander for both field and dispatch operations.