Glenda Bautista
Norwalk,CA
Summary
Dedicated professional with extensive experience in administrative support and household management. Proven organizational skills and a strong ability to multitask, ensuring efficient operations and exceptional customer service. Adept at managing budgets and resolving conflicts, demonstrating dependability and leadership in fast-paced environments. Committed to delivering exceptional service while maintaining a dependable and responsible approach to all tasks.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Family Manager/Homemaker
Bautista Household
Norwalk, USA
09.2008 - Current
- Managing household budgets and tracking expenses, ensuring financial efficiency.
- Organizing household inventory and supplies, maintaining a clean and orderly environment.
- Providing personalized care and managing daily tasks, adapting to changing family needs.
- Resolving household conflicts and communicating effectively with community members.
- Organizing family schedules and activities, ensuring everyone is on time for appointments and events.
Admin. Assistant/Customer Service Rep./Ramp Agent
Midwest Airlines
Los Angeles, USA
06.1996 - 09.2008
- Provided administrative support to management and co-workers, including scheduling meetings and managing calendars.
- Processed invoices and reconciled sales deposits, supporting financial accuracy.
- Verified and approved payroll hours, prepared monthly reports, and logs.
- Managed office supplies inventory and placed orders when necessary.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Greeted passengers, assisted with check-in, and handled baggage.
- Responded to passenger inquiries, provided information, and handled payment transactions.
- Handled special needs passengers; Resolved passenger complaints.
- Safely loaded and unloaded aircraft, handled baggage, and cargo.
- Operated ground support equipment, guided and marshalled aircraft to and from the gate, and ensured proper positioning.
- Communicated with co-workers, flight crew, ground personnel, and airport authorities to ensure smooth, safe operations.
Administrator
Glendore Guest Home
Anaheim, USA
01.1991 - 06.1996
- Attended to the overall internal affairs of clients, such as:
- Scheduled doctor appointments.
- Administered medications.
- Updated the client's files.
- Kept the facility in excellent living condition.
Education
Some college - General Studies
Polytechnic University of The Philippines
Manila, Philippines01.1990
High school diploma -
Holy Child Catholic School
Manila, Philippines01.1988
Skills
- Organizational skills
- Multitasking
- Phone etiquette
- Stocking
- Customer service
- Conflict resolution
- Administrative experience
- Clerical experience
- Microsoft Office
- Time management
- Leadership
- Household management
- Data entry
- Budget management
- Dependable and responsible
- Community engagement
Certification
Driver's License
References
References available upon request.
Timeline
Family Manager/Homemaker
Bautista Household
09.2008 - Current
Admin. Assistant/Customer Service Rep./Ramp Agent
Midwest Airlines
06.1996 - 09.2008
Administrator
Glendore Guest Home
01.1991 - 06.1996
Some college - General Studies
Polytechnic University of The Philippines
High school diploma -
Holy Child Catholic School
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