Glenda Blanco
Palmdale,CA
Summary
Proven Housekeeping Aide with a track record at Residence Inn By Marriott Los Angeles At Lax, excelling in customer service and advanced cleaning techniques. Demonstrated ability to enhance guest satisfaction and preserve hotel assets, while efficiently managing inventory and training staff. Skilled in teamwork and chemical handling, significantly reducing complaints through prompt, professional action. Personable and reliable with strong attention to detail and dedication to maintaining high standards of cleanliness. Knowledge of cleaning techniques and safety procedures, coupled with skills in floor care and waste management. Committed to creating clean and welcoming environment that enhances guest satisfaction.
Overview
2
2
years of professional experience
Work History
Housekeeping Aide
Hollywood Inn Express LAX
01.2023 - 09.2024
- Changed bed linens and collected soiled linens for cleaning.
- Prepared rooms with top-notch standards every time.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Removed soiled sheets, washcloths and towels.
- Trained other staff members by physically demonstrating complex tasks.
- Performed deep-cleaning tasks on a regular basis, ensuring the long-term preservation of hotel assets such as furniture and fixtures.
- Enhanced guest satisfaction by maintaining a clean and sanitized environment in all hotel areas.
Housekeeping Aide
Residence Inn By Marriott Los Angeles At Lax
09.2022 - 01.2023
- Changed bed linens and collected soiled linens for cleaning.
- Prepared rooms with top-notch standards every time.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
- Trained other staff members by physically demonstrating complex tasks.
- Performed deep-cleaning tasks on a regular basis, ensuring the long-term preservation of hotel assets such as furniture and fixtures.
- Reduced complaints by addressing guest concerns promptly and professionally.
- Maintained inventory of cleaning supplies, ensuring adequate stock levels for daily operations.
Education
GED -
Century High School
Los Angeles, CA06.2010
Skills
- Customer Service
- Housekeeping
- Chemical Handling
- Customer service-focused
- Laundry skills
- Cleaning techniques
- Teamwork
Timeline
Housekeeping Aide
Hollywood Inn Express LAX
01.2023 - 09.2024
Housekeeping Aide
Residence Inn By Marriott Los Angeles At Lax
09.2022 - 01.2023
GED -
Century High School
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