Summary
Overview
Work History
Education
Skills
Timeline
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Glenda Boddie

Kennesaw,USA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

27
27
years of professional experience

Work History

Human Resources Lead

Belk, Inc
11.2014 - 03.2025
  • Lead the execution of human resources, scheduling and cash office functions.
  • Executed associate on-boarding ensuring I-9 and background check compliance.
  • Witnessed associate coaching and counseling sessions.
  • Submitted accurate updates regarding promotions, data changes, performance warnings and terminations in Workday.
  • Trained new associates and managers on the scheduling process and system navigation.
  • Collaborated with store manager to address time-off requests, availability changes and special events schedule coverage.
  • Produced a store schedule that meets store budget, staffing needs, and weekend percent guidelines.
  • Lead the Cash Office/Deposit function that includes all aspects of monetary maintenance in the store including processing the deposit, maintaining store petty cash funds (registers and vault), and sales audits.
  • Provided key-holder assistance and lead the support staff as appropriate: Opened/closed the store and ensuring that proper store procedures and policies are followed as directed by store management; Drive customer service during assigned period; Approve select point of sale transactions such as returns and voids; Resolve customer service issues; Open/Close registers; Ensured doors are opened and locked and alarms are set correctly; Support store manager with management and coordination of the daily store operations; Remain current on all company policies and ensures that all policies, standards and procedures are maintained and followed in a consistent manner.
  • Monitor and order supplies.
  • Educated employees on company policy.
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
  • Pre-screened resumes prior to sending to hiring managers for consideration.
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Provided updates on HR policy changes to employees to satisfy compliance and state laws.
  • Drive store sales and metrics through providing excellent customer service to each customer.
  • Process customer transactions accurately using a Point-Of-Sale system using cash, credit/gift cards and checks.
  • Meet or exceed solicitation goal for store metrics (store credit card program, email capture, and store app downloads).
  • Process receipt of merchandise by unloading truck and unboxing merchandise.

Fulfillment Associate

Belk, Inc.
03.2018 - 06.2021
  • Pulled order quickly to maintain demanding productivity goals and consistently ranked in the department's top 5 percent producers
  • Locate merchandise within the store and pack items in accordance with published standards and deadlines.
  • Ship customer orders timely by prioritizing orders based on requested delivery option.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Monitor performance standards

Pricing Associate

Supplies On The Fly
03.2018 - 06.2021
  • Updated vendors’ product pricing per unit of sale in employer-specific database.
  • Utilized Excel's v-lookup feature to update pricing for larger portfolio of products.
  • Updated individual product pricing, specs and description in sales database.
  • Respond to sales team ad-hoc requests to research and add or update product pricing in database.

Product Specialist

SunTrust Banks, Inc
04.1998 - 02.2014
  • Serve as the subject matter expert for several checking product segments in support of the annual performance goals of the Consumer Deposit Product Team.
  • Oversaw the student checking and the "At Work" checking products.
  • Assembled reports and presentations to share insights and recommendations with stakeholders.
  • Tracked key performance indicators to measure success of campaigns.
  • Collaborated with cross-functional teams to develop and implement product enhancements.
  • Monitored customized marketing materials to promote products.

Education

Bachelor of Science - Business Administration

University of Central Florida
Orlando, FL

Skills

  • Workday
  • Human Resources
  • Cost Control/Budgeting
  • Collaboration
  • Cross-Functional Teamwork
  • Data Mining and Extraction
  • Sales and Product Performance Analysis
  • Strategic Planning
  • Customer Service
  • Data Formatting
  • Microsoft Office (Word, Excel, Access, Outlook)

Timeline

Fulfillment Associate

Belk, Inc.
03.2018 - 06.2021

Pricing Associate

Supplies On The Fly
03.2018 - 06.2021

Human Resources Lead

Belk, Inc
11.2014 - 03.2025

Product Specialist

SunTrust Banks, Inc
04.1998 - 02.2014

Bachelor of Science - Business Administration

University of Central Florida

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