Glenda Bodley

• Conducted weekly interdisciplinary team meetings to review case management activities for assigned caseloads.
• Reviewed clinical data including lab results, radiology reports and vital signs to assess appropriateness of treatments.
• Actively participated in multidisciplinary rounds discussing complex cases with members of the healthcare team
• Managed patients with chronic to help better their disease process. Followed directions and recommendations of physicians. Was the contact for a patient if any needs.
• Communicated regularly with family members regarding patient care needs and progress toward goals.
• Coordinated medical services between primary care providers, specialists, hospitals and outpatient clinics.
• Facilitated referrals to community resources for additional support services.
• Monitored and evaluated effectiveness of treatment plans and interventions.
• Ensured compliance with regulatory standards concerning utilization review, ethical decision making and legal aspects of case management practice.
• Assessed patient's physical, mental, and psychosocial health status to develop individualized care plans.
• Educated patients on disease prevention strategies, wellness promotion techniques and lifestyle modifications.
• Identified high-risk cases requiring intensive monitoring or specialized interventions.
• Actively participated in multidisciplinary rounds discussing complex cases with members of the healthcare team.

• Maintained current knowledge of healthcare trends, industry standards, and best practices in order to make informed decisions.
• Ensured that medical records were accurately maintained in accordance with state regulations.
• Developed and implemented training programs for new and existing nursing staff.

. Resolved any patient complaint's

. Staff scheduler per census

. Staff team relief for meals or they needed assistance.

• Compiled monthly reports detailing departmental accomplishments as well as areas needing improvement.
• Performed regular audits of medical records to ensure accuracy and completeness of documentation.
• Acted as a liaison between hospital administration and management and nursing personnel.