Glenda Craft
Kuna,ID
Summary
Proven leader and adept market researcher with a track record of enhancing team collaboration and driving sales negotiation at Power Trowel Grinding Industry. Excelled in quality control and customer service, significantly improving performance standards. Skilled in fostering high-performance teams and executing strategic business goals. Demonstrates exceptional ability to meet employer-desired skills through achievements and effective use of both hard and soft skills.
Overview
2024
2024
years of professional experience
Work History
Assistant Manager
Power Trowel Grinding Industry
Meridian, ID
03.2015 - 09.2023
- Tracked employee attendance records daily.
- Implemented quality control measures to uphold company standards.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Maintained up-to-date knowledge of company products and services.
- Collaborated with management on developing strategic plans for achieving business goals.
- Operated equipment and machinery according to safety guidelines.
Cashier
Kilted Cod
Meridian, ID
04.2012 - 06.2016
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Stocked shelves with merchandise when needed.
- Resolved customer complaints professionally in accordance with company policy.
Registered Dental Assistant
Dr. George Turner
Austin, Texas
09.2001 - 08.2006
- Exposed dental diagnostic x-rays.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
- Documented patient records during procedures and added notes taken to treatment chart.
- Laid out dental instruments and equipment before procedures.
- Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.
- Gathered and documented patient medical and dental histories and vital signs.
- Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
- Fabricated provisional crowns, bleaching trays and custom impression trays from alginate impressions or stone casts when necessary.
- Supported dentist chairside with root canal and extraction procedures.
- Educated patients on treatment procedures and post-procedure home care.
- Escorted patients to exam rooms while making friendly conversation to prepare for cleanings and procedures.
- Took intraoral radiographs using digital X-ray equipment per doctor's orders.
- Instructed patients on postoperative care to protect dental work and promote healing.
Real Estate Agent
Saphire Realty
Mission Beach, CA
- Advised clients on market conditions, pricing and legal requirements for property transactions.
- Promoted active listings through social media marketing, open houses and newsletters.
- Collaborated with escrow companies, lenders and home inspectors to fulfill terms and conditions of purchase agreements.
- Developed and presented purchase offers to sellers for consideration.
- Oversaw and negotiated offers for real estate purchases on clients' behalf.
- Prepared and delivered sales presentations.
- Responded promptly to client inquiries via phone or email.
- Presented properties to potential buyers and addressed questions.
- Performed administrative duties such as preparing paperwork for listing presentations, tracking sales data and updating internal databases.
- Researched current listings available in the area using multiple online resources.
- Communicated with clients to determine property needs and budget constraints.
- Liaised between buyers and sellers to facilitate negotiations and propel escrow progress.
- Promoted property sales through advertisements, open houses and participation in multiple listing services.
- Managed real estate transactions from initiation to closing.
- Coordinated appointments to show homes to prospective buyers.
- Drafted contracts, purchase agreements, closing statements and leases.
- Managed sales pipeline by actively following up with prospects and hot leads.
- Enhanced customer satisfaction ratings by effectively and swiftly resolving issues.
- Provided guidance to clients throughout the entire buying or selling process.
- Coordinated property tours and communicated with buyers to assist with inspections and appraisals.
- Showed residential properties and explained features, value and benefits of available homes.
- Facilitated deals between sellers, buyers and brokers for maximum profits.
- Ensured all transactions followed state laws regarding real estate practices.
Education
Real Estate License - Selling and Listing Dwellings
San Diego Realtor School
San Diego, CA09-2006
Registered Dental Assistant . - Dentistry
Western Career College
Sacramento, CA02-1995
Skills
- Market research
- Quality control
- Performance evaluation
- Sales negotiation
- Customer service
- Team collaboration
References
References available upon request.
Timeline
Assistant Manager
Power Trowel Grinding Industry
03.2015 - 09.2023
Cashier
Kilted Cod
04.2012 - 06.2016
Registered Dental Assistant
Dr. George Turner
09.2001 - 08.2006
Real Estate Agent
Saphire Realty
Real Estate License - Selling and Listing Dwellings
San Diego Realtor School
Registered Dental Assistant . - Dentistry
Western Career College
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