Glenda Del Rosario

• Effectively communicated BJ Carothers Homes value proposition, product vision and capabilities to potential customers.
• Uncovered and understood customer goals and challenges then established BJ Carothers homes as the best solution for them.
• Overcame objections with solutions to close the sale.
• Maintained accurate documentation of transactions from start of sale through the loan process and construction stages.
• Created marketing plan/ideas to drive traffic to our community.
• Networked and performed outreach to realtors with broker opens and office drops.
• Maintains and expands database of prospects through CRM.
• Developed and maintained good rapport with prospective customers, realtors, and team members.
• Conducted model home walk-throughs to showcase floor plan diversity and promote timely selection in home buying process.
• Kept model homes, yards and entrances maintained according to community ideals.
• Developed and utilized strong marketing materials to promote business and individual properties.

• Promoted sales through advertisements, open houses and listing services.
• Advised Builder on how to make homes more appealing to potential buyers and help increasing the home value.
• Developed networks and cooperated with Title Companies, mortgage lenders and contractors.
• Cooperated with appraisers, escrow companies, lenders and home inspectors.
• Provided guidance in design of new home and purchasing current inventory homes and determined clients' needs and financial abilities to propose solutions that suit them.
• Promoted property networking in person, social media and open houses.
• Facilitated closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing.
• Expanded new business with implementation of networking and marketing strategies and generation of sales collateral.

• Communicate with potential Clients by phone, email, or in person to determine their needs in window treatments.
• Arrival at customers home. Would build a report with the customer selling caring of their needs and wants in window treatments.
• Show cased samples based on the wants and budget of customer.
• Measured windows.
• Built proposal in crm and then presented to customer.
• built contract and presented to customer for signatures.
• Scheduled appointment with installer.

.

• Took a small amount of time to work on improving skills
• I am passionate about learning and committed to continual improvement.
• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

• Boosted customer satisfaction by providing in-depth information on new home features and customization options.
• Organized and participated in open house events to showcase new homes, generating interest among potential buyers.
• Coordinated appointments to show buyers prospective homes..
• Prepared and presented contracts and other legal documents to clients.
• Managed contract negotiations professionally.
• Facilitated smooth communication between clients, mortgage lenders, and title companies during closing process, ensuring all necessary documentation was completed accurately and efficiently.
• Provided exceptional after-sale support to homeowners, fostering ongoing referrals from satisfied customers.
• Streamlined sales processes by maintaining organized records of client interactions and transactions, improving overall efficiency.
• Utilized advanced CRM software to manage leads and track progress throughout the sales funnel, optimizing time management and productivity.
• Strengthened relationships with clients by conducting regular follow-ups, ensuring a seamless home buying experience.
• Cultivated strong relationships with mortgage lenders to expedite financing approvals for clients, expediting the closing process.
• Exceeded sales targets through effective communication and understanding of client needs, resulting in increased revenue for the company.
• Developed new business and managed new and existing clients.

• Coordinated appointments to show buyers prospective homes.
• Conducted comprehensive needs assessments with prospective clients identifying their specific requirements leading to tailored property recommendations.
• Facilitated open house events showcasing available properties while addressing visitor inquiries promptly and professionally.
• Utilized CRM software to track buyer information and preferences, tailoring communication efforts for maximum effectiveness.
• Handled objections from potential buyers effectively addressing concerns related to pricing location or design features enhancing chances of a successful sale.
• Provided guidance to buyers throughout the decision-making process empowering them to make informed choices about their new homes.
• Prepared and presented contracts and other legal documents to clients.
• Conducted regular follow-ups with prospective buyers, maintaining interest levels and fostering long-term relationships.
• Developed new business and managed new and existing clients.
• Developed strong relationships with potential buyers through excellent communication and customer service skills.
• Managed client expectations throughout the home buying process, ensuring smooth transactions and positive experiences.

• Maintained connections with clients to encourage repeat business and referrals.
• Developed and maintained relationships with clients through networking, postcards, and cold calling.
• Informed home buyer of sales, construction and warranty processes.
• Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
• Expanded client base through targeted networking efforts and referral programs, resulting in increased business opportunities.
• Coordinated appointments to show tenants and buyers prospective homes.
• Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
• Reviewed and executed confidential documents, contracts and disclosures.
• Accompanied buyers on visits of homes and inspections of properties to advise on suitability and value of homes.
• Assisted first-time homebuyers in navigating the real estate market, leading to successful purchases and happy homeowners.
• Maintained up-to-date knowledge of local market trends and regulations, providing valuable insights and advice to clients.
• Negotiated, facilitated, and managed real estate transactions.
• Earned recognition as a top-performing agent within the brokerage, consistently exceeding sales targets and earning accolades from both clients and colleagues.

• Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
• Frequently inspected production area to verify proper equipment operation.
• Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
• Entered and maintained departmental records in company database.
• Conducted regular audits of operational processes, identifying areas for improvement and implementing solutions accordingly.
• Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
• Collected, validated, and distributed information to employees.
• Computerized office activities, maintained customer communications, and tracked records through delivery.
• Managed company schedule to coordinate calendar and arrange travel.
• Streamlined office operations by implementing efficient administrative systems and procedures.
• Troubleshot employee concerns and recommended corrective actions to resolve issues.
• Accounts Receivable and Payroll.

• Collected, arranged, and input information into database system.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Conducted regular reviews of operations and identified areas for improvement.
• Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
• Paid attention to detail while completing assignments.
• Learned and adapted quickly to new technology and software applications.