Summary
Overview
Work History
Education
Skills
Timeline
Generic

Glenda Fatzinger

Muncy,PA

Summary

Dynamic and detail-oriented professional with a proven track record at Radhey Krishna, LLC., excelling in customer satisfaction and data accuracy. Skilled in multitasking and cash management, I enhanced office efficiency and improved response times, fostering a positive work environment while ensuring compliance with regulatory standards.

Highly efficient clerk well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales associate position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

Clerk/gas Station Attendant

Radhey Krishna, LLC.
09.2021 - 08.2024
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Enhanced office organization with regular maintenance of files, records, and supplies inventory.
  • Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
  • Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
  • Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
  • Enhanced team morale, organizing staff events and fostering positive work environment.
  • Reduced errors in data entry through rigorous attention to detail and double-checking work.
  • Improved office efficiency by digitizing paper files and organizing digital records.
  • Fostered culture of continuous improvement by suggesting and implementing process enhancements.
  • Improved response times to customer inquiries, implementing new filing system for quicker access to information.
  • Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
  • Enhanced communication with external vendors, ensuring timely delivery of office supplies.
  • Optimized office space usage, arranging workstations to maximize productivity.
  • Ensured compliance with all regulatory requirements by conducting regular audits of office procedures.

Housekeeping Room Attendant

Hampton Inn By Hilton
06.2021 - 04.2023
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Promoted a safe work environment by adhering to health and safety regulations while performing duties.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
  • Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
  • Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
  • Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
  • Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
  • Participated in regular inspections, continuously improving the overall cleanliness of assigned areas.
  • Consistently met or exceeded room inspection scores by diligently following established guidelines for cleanliness and presentation.
  • Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
  • Reduced complaints by carefully adhering to all hotel cleaning standards and guest requests.

Education

Business / Vo-Ag

Bloomsburg Senior High School
12th And Railroad Street Bloomsburg, Pa. 17815
06.1986

Skills

  • Telephone etiquette
  • Customer satisfaction
  • Cash handling
  • Cash management
  • Quality control
  • Basic accounting
  • Mail handling
  • Quality management
  • Proofreading
  • Peer relationships
  • Handling payments
  • Multitasking Abilities
  • Attention to detail
  • Time management
  • Customer communication
  • Problem-solving
  • Flexible and adaptable
  • Organizational skills

Timeline

Clerk/gas Station Attendant

Radhey Krishna, LLC.
09.2021 - 08.2024

Housekeeping Room Attendant

Hampton Inn By Hilton
06.2021 - 04.2023

Business / Vo-Ag

Bloomsburg Senior High School

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Glenda Fatzinger