Summary
Overview
Work History
Education
Skills
Timeline
Generic

Glenda Fisher

Nashville,TN

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Detail-oriented administrative assistant with experience in customer service, data entry and office management.

Overview

27
27
years of professional experience

Work History

Administrative Assistant

UPS
11.1991 - 01.2019
  • Volunteered to help with special projects of varying degrees of complexity.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Managed department budgets and generated financial reports for management review.
  • Processed customer orders accurately and within agreed timeframes to meet service standards.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Established administrative work procedures to track staff's daily tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
  • Managed filing system, entered data and completed other clerical tasks.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.

Education

Associate of Science - Computer Science And Programming

Draughons Junior College
Nashville, TN
05.1984

Skills

  • Meeting Note Taking
  • Meeting planning
  • Data Entry
  • Microsoft Office Suite
  • Accounting skills
  • Administrative Support
  • Clerical Support
  • Training and coaching
  • Mail Management
  • Business Correspondence
  • Technical Support
  • Office Equipment Maintenance
  • Filing and data archiving

Timeline

Administrative Assistant

UPS
11.1991 - 01.2019

Associate of Science - Computer Science And Programming

Draughons Junior College

Similar Profiles

CREATE PROFILE
Glenda Fisher