Glenda
Patient Care technician
TX
Summary
Mature, organized, dependable and customer-focused candidate seeking to maintain a full-time position that offers demonstrated experience providing compassionate and comprehensive care.
Overview
7
7
years of professional experience
Work History
Patient Care Technician
HM
05.2020 - Current
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Collected and transported specimens to prepare for lab testing.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Supported patient admissions, discharges and transfers to promote team productivity.
- Focused on maximizing patient safety and care
- Ensured accurate and timely flow of information to patients records via computer software EPIC
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
- Worked as part of team of physicians, nurses or other healthcare professionals to manage patient care by assisting with medical procedures or related duties.
- Educated patients about procedures, answered questions and provided comforting words to control anxiety and enhance procedure results.
- Documented observations and baseline measurements in medical records.
- Reviewed available supplies, identified deficiencies and located necessary materials to meet operational demands.
Certified Nurse Assistant
Rollingbrook Skilled Nursing Facility
10.2019 - 02.2020
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Transported patients between rooms and appointments or testing locations.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Medication Aide
Capitol Senior Living Facility
02.2016 - 08.2017
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Administered medications to patients and remained vigilant for negative side effects.
- Took patient vital signs, height and weight measurements and monitored glucose and patient wellbeing.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Kept digital records of patient details, medications, billing and other activities.
- Increased medication and medical terminology knowledge through research and continuing education.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
Education
Certificate in Medical Terminology I 2 3
07.2023
Certificate in Cybersecurity in Healthcare
05.2023
Hospital Registration And Admitting
04.2023
Preceptorship
07.2021
Advanced Personal Care Assistant/Specialist
06.2021
Certificate Administrative Medical Assisting
03.2016
Associate of Applied Science - Office Administration
05.2015
GPA 3.30
Skills
- Problem Solving
- Attention to Detail
- Strong Interpersonal & Communication Skills
- Microsoft Office Suite
- Excellent Organizational Skills
- EPIC Medical Software
- IV & Catheter Removal
- Patient Service
- Non Violent Crisis Intervention
Accomplishments
EMPLOYEE OF THE MONTHS JUNE & JULY 2022
2 X Sunshine Award Winner
(For Exemplifying the highest standard of compassion,commitment and excellence in care)
Nominated by Patients and Nursing staff
Timeline
Patient Care Technician - HM
05.2020 - Current
Certified Nurse Assistant - Rollingbrook Skilled Nursing Facility
10.2019 - 02.2020
Medication Aide - Capitol Senior Living Facility
02.2016 - 08.2017
Rice University - , Certificate in Medical Terminology I 2 3
Erasmus University - , Certificate in Cybersecurity in Healthcare
In House Trained Houston Methodist - , Hospital Registration And Admitting
In House Trained Houston Methodist - , Preceptorship
In House Trained Houston Methodist - , Advanced Personal Care Assistant/Specialist
Lee College - , Certificate Administrative Medical Assisting
College of Science Technology And Applied Arts - Associate of Applied Science, Office Administration
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