Glenda Herrera
Houston,TX
Summary
Dynamic Child Nutrition Specialist with a proven track record at Sheldon ISD, excelling in meal preparation and customer service. Recognized for enhancing food safety compliance and fostering customer satisfaction through effective relationship building. Reliable and organized, I consistently improved operational efficiency while maintaining high standards of cleanliness and quality.
Organized File Clerk with extensive experience providing skilled operations support. Dedicated to keeping files current and ready for team member utilization. Great attention to detail and multitasking abilities.
Overview
16
16
years of professional experience
Work History
Child Nutrition Specialist
Sheldon ISD
Houston, TX
09.2018 - Current
- Monitored food service operations to ensure compliance with health and safety regulations.
- Maintained high standards of cleanliness in food preparation areas, adhering to strict sanitation guidelines.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check.
File Clerk
Prestine Environment
Houston, TX
02.2013 - 05.2017
- Organized and maintained file records for efficient retrieval and storage.
- Implemented electronic filing system to enhance document accessibility.
- Restored old files and archived completed files for future reference.
- Improved file organization by implementing an efficient categorization and labeling system.
- Maintained physical and computer-based filing systems.
- Streamlined filing system efficiency by reorganizing physical and digital documents.
- Created and printed labels for well-organized filing.
- Operated office equipment to scan and copy documents.
- Document Verification on E-verify
Front Desk Receptionist
Chiro Health & Rehab
Houston, TX
01.2010 - 02.2012
- Managed front desk operations, ensuring a welcoming environment for guests and visitors.
- Coordinated scheduling and appointments, optimizing staff availability and resource allocation.
- Assisted in training new reception staff and enhancing service quality.
- Implemented efficient check-in/check-out procedures, improving patients experience and reducing wait times.
- Greeted patients and visitors, ensuring a welcoming atmosphere and addressing inquiries efficiently.
- Managed appointment scheduling using electronic health record systems to optimize patient flow.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated appointment reminders for patients via phone calls , reducing no-show rates.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Increased accuracy in data entry tasks by regularly updating patient demographics and insurance information.
- Improved office efficiency by organizing and maintaining accurate patient files and records.
- Expedited patient registration processes by gathering necessary paperwork from new arrivals promptly upon their arrival at the front desk.
- Performed various administrative tasks by filing, copying and faxing documents.
Education
No Degree -
Klein Forest High School
Houston, TX01-2005
Skills
- Meal planning
- Meal preparation
- Meal serving
- Teamwork and collaboration
- Customer service
- Reliable and responsible
- Customer satisfaction
- Relationship building
- Cash Handling
- Appointment Scheduling
- Punctual and reliable
- Organization skills
Languages
Spanish
Native or Bilingual
English
Timeline
Child Nutrition Specialist
Sheldon ISD
09.2018 - Current
File Clerk
Prestine Environment
02.2013 - 05.2017
Front Desk Receptionist
Chiro Health & Rehab
01.2010 - 02.2012
No Degree -
Klein Forest High School