Glenda Mendoza
Parlin,NJ
Summary
Compassionate Registered Nurse with experience offering comprehensive patient care in outpatient environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Registered Nurse
Robert Wood Johnson University Hospital
09.2023 - Current
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Utilized critical thinking skills to prioritize nursing interventions based on patients' acuity levels and individual needs.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Promoted a safe environment for patients by adhering to infection control protocols, fall prevention strategies, and other safety measures.
Pharmacy Technician
Robert Wood Johnson University Hospital
07.2018 - 09.2023
- Mastered complex hospital computer systems to manage electronic health records, input prescription information, and track inventory levels efficiently.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
- Contributed to regulatory compliance by maintaining accurate records for controlled substances and conducting periodic audits.
- Implemented system for tracking expired medications, ensuring pharmacy compliance with regulations.
- Maintained inventory levels by ordering, receiving, and stocking medications and supplies.
- Enabled seamless transitions between shifts by maintaining clear documentation on ongoing tasks, outstanding orders, and important updates within the team.
- Assisted in the training of new pharmacy technicians, ensuring competency in all aspects of the role.
Pharmacy Technician
Walgreens
06.2012 - 07.2018
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Utilized pharmacy management software to process prescriptions efficiently.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
Education
Bachelor of Science in Nursing (BSN) - Nursing
Chamberlain University
North Brunswick, NJ04.2022
Skills
- Collaboration
- Customer Service Skills
- HIPAA Trained
- Management Skills
- Punctual
- Critical Thinking Skills
- Bilingual: Spanish & English
- Problem Solving
- Strong work ethic
- Pharmaceutical Services
- Medication Administration
- Patient Assessments
- Patient education and counseling
- Patient and family advocacy
- IV setup
- Advanced Cardiac Life Support (ACLS) certification
- Medication Distribution
- Lab result interpretation
- EMR Systems
Certification
- Basic Life Support, American Heart Association, 06/2025
- Advanced Cardiovascular Life Support, American Heart Association, 11/2025
Volunteer Experience
- Chamberlain Achievement Leadership and Mentor (CALM) | September 2021-April 2022
Student Mentor
- Served as an energetic and enthusiastic volunteer to help first-year students succeed at Chamberlain
- Participate in training, programs, and activities.
Timeline
Registered Nurse
Robert Wood Johnson University Hospital
09.2023 - Current
Pharmacy Technician
Robert Wood Johnson University Hospital
07.2018 - 09.2023
Pharmacy Technician
Walgreens
06.2012 - 07.2018
- Basic Life Support, American Heart Association, 06/2025
- Advanced Cardiovascular Life Support, American Heart Association, 11/2025
Bachelor of Science in Nursing (BSN) - Nursing
Chamberlain University
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