Glenda Moncada
Burlingame,California
Summary
Experienced pharmacy technician with over 17 years in healthcare. Known for attention to detail, problem-solving, and providing excellent patient care. A team player who adapts to fast-paced environments, excels in communication, and ensures efficient medication management and compliance. Recognized for accuracy, precision, and multitasking in high-demand settings.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Pharmacy Technician III
CVS Careplus
01.2017 - Current
- Extensive knowledge of Medicare, Medicaid guidelines and commercial insurance
- Responsible for submitting prior authorizations to insurance plans and assisting with the copay assistance enrollment process
- Manage prior authorization team workflow
- Maintain excellent communications with physicians, nurses, and insurance providers to obtain patient's medications coverage
- Operation of register at pick-up window ensuring accurate dispensing of medications
- Perform coordination of medications shipments, ensuring proper packaging, handling and timely delivery to patients, MD offices, and CVS retails
- Assist with cash management and deposits
- Provide guidance to MD office staff on prior authorizations and appeals process
- Assist in the training and development of colleagues, improving team efficiency
- Address patient's inquiries, offering prompt solutions to resolve issues
- Received recognition for meeting and exceeding expectations, along with performance bonuses
- Maintain compliance to company guidelines and procedures.
Pharmacy Technician/Lead Tech
Anchor Pharmacy
01.2007 - 01.2017
- Handled claim adjudication for long-term care and hospice patients
- Maintained constant communication with physicians and nurses to ensure proper medication management
- Provided assistance with medication list management to long-term care facility staff
- Managed same-day medication shipments and ensured timely deliveries
- Assisted with prefilled syringe preparation for hospice patients and inventory management
Pharmacy Technician
Los Portales Pharmacy
01.2006 - 01.2007
- Responsible for data entry, filling prescriptions, blister pack preparation, and inventory management
- Applied knowledge of Medicare/Medicaid/ADAP programs to ensure proper medication coverage
Education
High School Diploma -
Balboa High School
07.2002
Associate of Science - EKG Technician
Regional Occupational Program
10-2004
Pharmacy Technician License -
Brymant College
08.2006
Skills
- Teamwork & Collaboration
- Communication & Problem Solving
- Attention to Detail & Accuracy
- Medication Knowledge & Compliance
- Organization
- Multitasking & Time Management
- Adaptability & Precision
- Rx Connect Software Proficiency
- Knowledge of Medicare/Medicaid guidelines
- Insurance billing
Certification
- California Board of Pharmacy Technician License, 07/01/06
- EKG Technician Q1 Certificate, 10/01/04
- High School Diploma, 07/01/02
Timeline
Pharmacy Technician III
CVS Careplus
01.2017 - Current
Pharmacy Technician/Lead Tech
Anchor Pharmacy
01.2007 - 01.2017
Pharmacy Technician
Los Portales Pharmacy
01.2006 - 01.2007
High School Diploma -
Balboa High School
Associate of Science - EKG Technician
Regional Occupational Program
Pharmacy Technician License -
Brymant College
Similar Profiles
Hannah-Marie IonsHannah-Marie Ions
Community home care worker at CareplusCommunity home care worker at Careplus
KIARA CEDIEL GARCIAKIARA CEDIEL GARCIA
Administrative Support Assistant at CarePlus NJAdministrative Support Assistant at CarePlus NJ
Muhammad Ariff Bin Kamarul BahrinMuhammad Ariff Bin Kamarul Bahrin
Line Leader at Ansell Seremban ( Formerly Known As Careplus Bhd )Line Leader at Ansell Seremban ( Formerly Known As Careplus Bhd )