Glenda Otero
Cleveland,OH
Summary
Adept at talent acquisition and fostering client relationships, I significantly enhanced the candidate pool and streamlined hiring processes at Just In Time Staffing Inc. Leveraging LinkedIn Recruiter and ATS, my strategic planning and exceptional customer service skills led to successful placements and high client satisfaction, with a focus on efficiency and quality talent sourcing.
Experienced with identifying and attracting top talent to meet organizational needs. Utilizes comprehensive recruitment techniques and effective talent acquisition strategies. Knowledge of maintaining strong candidate pipelines and ensuring seamless hiring process.
Results-driven staffing professional with robust track record in talent acquisition and workforce planning. Proven ability to collaborate effectively, adapt to changing needs, and contribute to team success. Skilled in candidate sourcing, screening, and onboarding, with strong focus on achieving organizational goals. Known for reliability and high standard of work.
Skilled Staffing Specialist offering more than 5 years of experience in talent acquisition and retention strategies for clients. Talented at assessing, defining and aligning client needs and developing effective recruiting programs. Strong communicator and liaison between clients, candidates and management teams.
Results-driven HR professional with substantial experience in talent sourcing and recruitment strategy. Known for fostering collaborative team environments and delivering exceptional hiring outcomes. Dependable and adaptable, skilled in candidate assessment and relationship management.
Overview
8
8
years of professional experience
Work History
Staffing Speacialist
Just In Time Staffing Inc.
08.2019 - Current
- Utilized LinkedIn Recruiter to identify and engage passive candidates, increasing candidate pool.
- Identified high-potential candidates through various sourcing channels, improving talent pipeline quality.
- Utilized onboarding platforms to track new hire progress, ensuring completion of required training.
- Utilized ATS software to track interview stages and candidate status, enhancing process transparency.
- Scheduled and coordinated interviews, ensuring seamless candidate experience and interviewer availability.
- Conducted orientation sessions, providing comprehensive overview of company culture and policies.
- Scheduled interviews with potential candidates, filled out required paperwork and prepared introduction manuals.
- Managed high-volume requisitions across multiple industries, consistently meeting deadlines while providing top-notch candidates for each role.
- Developed strong relationships with clients and hiring managers, leading to a higher volume of job orders and successful placements.
- Performed urinalysis testing to discourage illegal drugs use in company.
- Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes, and supporting documentation.
- Provided exceptional customer service to both clients and candidates, fostering long-term relationships built on trust and mutual satisfaction.
- Conducted regular follow-up with placed candidates to ensure satisfaction and retention, addressing any concerns or potential issues proactively.
- Continuously improved personal skill set and industry knowledge by attending relevant training sessions, workshops, seminars, and conferences.
- Conducted comprehensive interviews with candidates to assess their skills, qualifications, and fit for various positions within client companies.
- Enhanced candidate placement rates by implementing efficient recruitment strategies and thorough candidate screening processes.
Accounts Receivable Clerk
Trulite Glass
01.2017 - 06.2019
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Used accounting software to reconcile accounts, track income, and generate invoices.
- Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
- Responded to inbound inquiries regarding accounts and payments.
Education
High School Diploma -
Colegio Rubi
Puerto Rico 05-2005
Skills
- Onboarding processes
- Interviewing
- Salary negotiation
- Strategic planning
- Onboarding
- Candidate sourcing
- Talent acquisition
- Cross-departmental collaboration
- Recruitment expertise
- Accounts payable and receivable
- Background checks
- Fully Bilingual
- Applicant tracking systems
- Outlook
- Microsoft
- Temp work
- Phone expertise
- Customer Service
- Database management
- Job posting creation
- Candidate recruiting and onboarding
- Employee training and orientation
- Staff training and motivation
Languages
Spanish
Native or Bilingual
Timeline
Staffing Speacialist
Just In Time Staffing Inc.
08.2019 - Current
Accounts Receivable Clerk
Trulite Glass
01.2017 - 06.2019
High School Diploma -
Colegio Rubi
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