Glenda Perry
Apple Spring
Summary
Dynamic and results-oriented manager with a strong aptitude for team building, leadership, and motivation, complemented by exceptional customer relations and relationship-building skills. Expertise in independent decision-making and sound judgment drives positive outcomes that contribute to overall company success. Committed to leveraging training, monitoring, and morale-boosting strategies to enhance employee engagement and elevate performance levels. Proven experience in classroom management and student engagement, utilizing effective communication to create a productive learning environment while developing curricula and instructional techniques tailored to diverse learning needs.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Substitute Teacher, K-12
Diboll Independant School District
08.2023 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
Senior Clinical Noncommissioned Officer
Army
04.2014 - 05.2016
- Upheld code of conduct and maintained professionalism in stressful situations.
- Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
- Rated job performance for 15 subordinates providing timely and effective feedback.
- Served in on-call capacity for last-minute or late-night taskings from leadership.
- Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
- Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
- Uphold ARMY dress and appearance regulations for professional appearance at all times.
- Trained in conflict resolution among subordinates, equals and superiors.
- Worked weekends and long hours in deployed locations to complete 2 taskings.
- Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Improved department efficiency by streamlining and implementing policies and processes.
- Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
- Delivered high-quality training programs, enhancing employee skill sets and contributing to professional development efforts.
- Coordinated operations with other emergency service groups.
- Utilized data-driven decision-making techniques to inform strategic planning processes and measure progress towards goals.
- Managed departmental budgets effectively, ensuring optimal allocation of resources for necessary equipment and training.
S1 Security Officer
US Army
05.2012 - 04.2014
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Clinical Ward Manager
US Army
06.2008 - 02.2012
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
- Organized professional development programs for staff, leading to improved performance and skill sets.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Education
Bachelor of Science - Accounting
Purdue University
West Lafayette, INBachelor of Science - Human Resources Management
Troy University
Troy, AL12.2006
Associate of Science - Business Administration
Troy University
Troy, AL06.2003
High School Diploma - undefined
Diboll High School
Diboll, TX05.1979
Master of Science - Accounting
Purdue Global University
West Lafayette, IN07-2025
Skills
- Financial planning
- Effective negotiation skills
- Flexible problem-solving
- Meticulous attention to detail
- Data analysis proficiency
- Analytical reasoning
- Active student participation
- Constructive feedback
- Cross-disciplinary teaching
- Specialized support for individuals with disabilities
- Reading proficiency enhancement
Accomplishments
- Specialized in substituting for Accounting classes.
- Completed extra training to further help students under care.
- Took all offered shifts to maintain coverage for students
Affiliations
- Society of Human Resource Management
- American Institute of Certified Public Accountants
Certification
- Licensed Practical Nurse License - 1996
- Emergency Management Technician (EMT) - 2002
Timeline
Substitute Teacher, K-12
Diboll Independant School District
08.2023 - Current
Senior Clinical Noncommissioned Officer
Army
04.2014 - 05.2016
S1 Security Officer
US Army
05.2012 - 04.2014
Clinical Ward Manager
US Army
06.2008 - 02.2012
Bachelor of Science - Human Resources Management
Troy University
Associate of Science - Business Administration
Troy University
High School Diploma - undefined
Diboll High School
Bachelor of Science - Accounting
Purdue University
Master of Science - Accounting
Purdue Global University
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