Glenda Peterson
Federal Way,WA
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
20
20
years of professional experience
Work History
Product Demonstrator
CDS
Federal Way, WA
12.2024 - Current
- Promoted products through effective sales techniques, resulting in increased sales figures.
- Ensured customer satisfaction by providing them with a pleasant experience while using the products being demonstrated.
- Engaged customers warmly and encouraged each to try products, boosting sales of items.
- Presented and handled samples to meet merchandising standards, promotional requirements and sanitation practices.
Hair Stylist
Self Employed Web
Tukwila, WA
05.2012 - 06.2015
- Organized scheduling of appointments throughout the day.
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
- Recommended products to clients based on their individual needs.
- Tracked inventory of supplies used for styling services.
- Demonstrated knowledge of health and safety regulations in the workplace.
- Provided exceptional customer service to ensure repeat business.
- Maintained salon finances, including budgeting, payroll and bookkeeping.
Office Administrator
Boeing
Seattle, WA
01.2005 - 02.2011
- Greeted visitors warmly upon arrival at the office premises.
- Monitored office equipment maintenance contracts ensuring all equipment is serviced regularly according to manufacturer's guidelines.
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Performed clerical duties such as photocopying, faxing and scanning documents.
- Coordinated and managed daily administrative operations of the office.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Processed financial documents, contracts, expense reports and invoices.
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Replenished office supplies, placing new orders for restocking to maintain inventory.
- Developed strong relationships with clients through excellent customer service skills.
Education
Cosmetologist - Hair Dressing
Gene Juarez
Federal Way, WA05-2011
Skills
- Customer service
- Effective communication
- Problem solving
- Time management
- Outgoing personality
- Event planning
- Scheduling
- Professionalism
Timeline
Product Demonstrator
CDS
12.2024 - Current
Hair Stylist
Self Employed Web
05.2012 - 06.2015
Office Administrator
Boeing
01.2005 - 02.2011
Cosmetologist - Hair Dressing
Gene Juarez
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