Summary
Overview
Work History
Education
Skills
Activities Interests Experience
References
Timeline
Generic

Glenda Reid

Atlanta,Ga

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detailed-oriented team player with strong organizational skills, interpersonal skills, exceptional time management and problem-solving skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

14
14
years of professional experience

Work History

Fill-in Lead Cabin Service

Delta Air Lines
10.2023 - Current
  • I lead and work together as a team an ensure we meet delta standards when cleaning aircrafts
  • I have learned all of delta flights as well as the contract flights
  • Conducting briefings on safety and procedures for the shift .
  • I have trained multiple team members in how to properly clean each area of the aircraft to meet delta standards.

General Manager

RaceTrac
03.2022 - Current
  • I am oversee one of the busiest stores in the US
  • Conducting daily meetings and announcements on safety.
  • I work closely with the district manager with daily operations and following the policies and procedures
  • Everything that has to deal with the daily operations I execute to run a high-profit, successful store.

District Manager Multi-Unit Manager

Little Caesars
05.2018 - 03.2022
  • I am over multiple stores and the daily operations of each store
  • Conducting daily meetings on safety and procedures.
  • Run the daily reports, inventory, daily communications, sales reports, payroll.
  • I oversee the coaching and training of the staff in store.
  • Conduct weekly,monthly, and quarterly meetings for all levels of management in store level. Assisting the regional manager with conducting meetings with other district managers.

General Manager

Speedway, LLC
01.2017 - 05.2018
  • Responsible for daily operation
  • In charge of all schedules for employees
  • Conducted daily, weekly, and quarterly inventory
  • Making sure Speedway followed OSHA and other safety policies and procedures
  • Passing all monthly inspections.

General Manager

Checkers
12.2015 - 01.2017
  • Responsible for supporting the District Manager by effectively and efficiently managing a restaurant within the policies and guidelines of the Company to ensure guest satisfaction, profit maximization and development of high-performing work teams which consist of shift managers and team members.

Manager

Steak N Shake
08.2014 - 11.2015
  • Responsible for executing numerous responsibilities to make sure the restaurant runs smoothly and profitably
  • Responsible for maintaining high standards of cleanliness, customer service, food quality, and safety
  • Responsible for executing company policies regarding financial targets, maintenance, and staffing.

Assistant Manager

Kangaroo Express
10.2014 - 03.2015
  • Responsible for making employee schedules
  • Make deposits
  • Checked/Ordered inventory
  • Promote sale items
  • Promote Fundraisers
  • Cashier
  • Stock and clean the entire store
  • Data entry
  • Dealt with customer conflicts and came up with a solution
  • In charge of finding replacements for the schedule if any call outs
  • Write ups/ Termination
  • Daily viewing of cameras from previous day.

Team Leader

Airserv
05.2010 - 10.2014
  • Responsible for my team to get Delta Aircrafts cleaned
  • Fill out paperwork and search sheets
  • Keep documentation of my whole team
  • Fill out write-ups, and possible termination papers
  • Assign Assignment to each team member
  • Drive high lift truck throughout the airport ramp
  • Report to shift manager at the end of everyday.

Education

Certified in Finance and Business -

Atlanta Job Corps

Spelman College SEMSEA Program

Studying Business Administration with a concentration in Management -

Southern New Hampshire University
05.2024

Child Development Associate (CDA) -

Penn Foster Career College
08.2014

Graduated in the top 10% of my class with High Honors in Dual Seal Program -

D.M. Therrell High School
05.2008

Skills

Strong leadership skills, strong organizational skills , conflict management, exceptional time management skills, strong customer service skills, strong written and verbal communication, office administration, phone etiquette, team and relationship building,

attention to detail, collaboration skills, multi-tasker, proficient in MS office, interpersonal skills, ability to work under pressure and fast pace settings, effectively resolving problems

Activities Interests Experience

  • Croslan's Catering Consulting: Worked over 500 events as a volunteer supporting Head of Culinary Department's catering service creating wedding cakes and specialty cakes.
  • President of Family, Career, and Community Leaders of America Club: Only student to be selected to serve as President of Club for two years.
  • Manager of Culinary Arts Department: Promoted Sophomore year to Manager position as a result of work ethic and dedication. Only student to serve as Manager for 3 years.

References

Available upon request

Timeline

Fill-in Lead Cabin Service

Delta Air Lines
10.2023 - Current

General Manager

RaceTrac
03.2022 - Current

District Manager Multi-Unit Manager

Little Caesars
05.2018 - 03.2022

General Manager

Speedway, LLC
01.2017 - 05.2018

General Manager

Checkers
12.2015 - 01.2017

Assistant Manager

Kangaroo Express
10.2014 - 03.2015

Manager

Steak N Shake
08.2014 - 11.2015

Team Leader

Airserv
05.2010 - 10.2014

Certified in Finance and Business -

Atlanta Job Corps

Spelman College SEMSEA Program

Studying Business Administration with a concentration in Management -

Southern New Hampshire University

Child Development Associate (CDA) -

Penn Foster Career College

Graduated in the top 10% of my class with High Honors in Dual Seal Program -

D.M. Therrell High School

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