Glenda Serpa
Miami,FL
Summary
Objective: To obtain a position in a well-organized and established business, which will benefit from my experience, responsibility, reliability, professionalism, and skills, which will expand my knowledge as well as providing excellent care.
Overview
11
11
years of professional experience
Work History
Esthetician
Self-employeed
7805 Sw 24th St Suite 107
10.2019 - 07.2026
- Provided personalized skincare consultations to assess client needs and recommend appropriate treatments.
- Executed a wide range of esthetic treatments, including facials, Dermaplanning, hydrofacial and chemical peels.
- Developed tailored treatment plans that enhanced client satisfaction and loyalty.
- Implemented sanitation protocols to maintain a safe and hygienic treatment environment.
- Private-labeled and successfully launched a skincare line brand, developing and marketing a diverse range of high -quality beauty products.
Technician Assistant
TLC Diagnostics
50 Main Street East Rockaway, NY 11518
10.2017 - 05.2019
- Insurance verification.
- Assisted helping in Ankle & Brachial exams.
- Installed heart monitors for patients in office and their homes.
- Assisted technicians and repairing diagnostic equipment.
- Maintained accurate inventory records for equipment and supplies utilized in diagnostics.
Receptionist/Manager
Aesthetic dentistry of south Miami
7600 sw 57th ave South Miami Fl 33143
01.2015 - 03.2016
- Politely answered phones and scheduled or confirmed office appointments and surgeries.
- Completed patient paperwork and scanned into Dentrix system.
- Worked closely with patients before, during and after dental procedures.
- Confirmed patient insurance benefits and checked claim statuses.
- Oversaw daily office operations for staff of 10 employees
- Prepared and distributed payroll for staff of 10 direct reports
- Care credit
- Explains to patients their treatment plan and beat payment options
Education
High School Diploma -
Miami-Dade Christian Academy
Miami, FL06-2007
Skills
- Gentle patient/client care
- Customer service
- Organized file management
- Detailed patient histories
- Proper telephone etiquette
- Keeping patients comfortable
- Communication skills
- Organization skills
- Scheduling skills
- Treatment plan coordinator
- Spa retail sales
- Social media marketing
- Skincare product sales
- Customer consultation
Timeline
Esthetician
Self-employeed
10.2019 - 07.2026
Technician Assistant
TLC Diagnostics
10.2017 - 05.2019
Receptionist/Manager
Aesthetic dentistry of south Miami
01.2015 - 03.2016
High School Diploma -
Miami-Dade Christian Academy